Windows 10: W10 Not responding problem

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  1.    15 Nov 2015 #11

    By "grey screen" I meant the screen got lighter, like if you turned up the brightness, and it was frozen.
      My System SpecsSystem Spec

  2. jds63's Avatar
    Posts : 3,021
    Windows 10 Pro 64 bit
       15 Nov 2015 #12

    lenberman said: View Post
    By "grey screen" I meant the screen got lighter, like if you turned up the brightness, and it was frozen.
    Think i know what you mean, when PC freezes or locks up image on screen look lighter at the time it does this almost blurred and see small blue busy indicator. Is that it ?
      My System SpecsSystem Spec

  3.    15 Nov 2015 #13

    Yes, light screen and the computer stays locked and shows "not responding" in the title bar until the freeze is over 20 to 40 seconds.
      My System SpecsSystem Spec

  4. jds63's Avatar
    Posts : 3,021
    Windows 10 Pro 64 bit
       16 Nov 2015 #14

    lenberman said: View Post
    Yes, light screen and the computer stays locked and shows "not responding" in the title bar until the freeze is over 20 to 40 seconds.
    O.k. had a feeling from the beginning, but it was the way you explained it. So as shown before this can be more then one reason for this to happen and i linked this as some of the basic reasons why.
    http://www.computerhope.com/issues/ch000179.htm
      My System SpecsSystem Spec

  5.    18 Nov 2015 #15

    I replaced the video card and installed W10 drivers but I still get "not responding" freeze ups when switching browser tabs or even going back and forth through websites. It doesn't have problems when I switch hard drives back to my W7 system, so hardware can be eliminated. Everything looks good in the device manager. I have no idea how to try and resolve this problem.
    Len
      My System SpecsSystem Spec

  6. jds63's Avatar
    Posts : 3,021
    Windows 10 Pro 64 bit
       18 Nov 2015 #16

    lenberman said: View Post
    I replaced the video card and installed W10 drivers but I still get "not responding" freeze ups when switching browser tabs or even going back and forth through websites. It doesn't have problems when I switch hard drives back to my W7 system, so hardware can be eliminated. Everything looks good in the device manager. I have no idea how to try and resolve this problem.
    Len
    O.k. are we again saying this is only due to browser you use or is this again happening no matter what you do ? That would be different if this is just 1 application, from previous posts i am thinking this issue exists on anything done on PC. Chrome ?
    If just software there is a conflict or corruption possibly , as to switch hard drives can be different software and drivers on each. Unless issue with other hard drive.
      My System SpecsSystem Spec

  7.    18 Nov 2015 #17

    It is happening no matter what I do, when I move an icon across the desktop it may hock the computer for 20 seconds ot so before it un freezes. Issue is only with my new hard drive that has a fresh clean installation of W10.
      My System SpecsSystem Spec

  8. jds63's Avatar
    Posts : 3,021
    Windows 10 Pro 64 bit
       18 Nov 2015 #18

    lenberman said: View Post
    It is happening no matter what I do, when I move an icon across the desktop it may hock the computer for 20 seconds ot so before it un freezes. Issue is only with my new hard drive that has a fresh clean installation of W10.
    What type of drive is this, HDD or SSD ?
      My System SpecsSystem Spec

  9.    18 Nov 2015 #19

    WD Blue 7200 rpm HDD
      My System SpecsSystem Spec

  10. jds63's Avatar
    Posts : 3,021
    Windows 10 Pro 64 bit
       18 Nov 2015 #20

    I would try this

    (Admin) command Prompt copy and paste this, press enter schedule for next restart. This will take awhile to complete

    chkdsk c: /f /r

    After run this at Admin Command Prompt copy and paste press enter, let it finish
    sfc /scannow

    Same open command prompt after that one finishes copy and paste this and press enter, let it finish
    dism /online /cleanup-image /restorehealth

    Reboot the PC after these 2 are done.

    Want to see the chkdsk log so use this will create a desktop text
    1. Press the Windows + R keys to open the Run dialog, type powershell.exe, and press Enter.

    2. In PowerShell, copy and paste the command below, and press Enter.

    get-winevent -FilterHashTable @{logname="Application"; id="1001"}| ?{$_.providername –match "wininit"} | fl timecreated, message | out-file Desktop\CHKDSKResults.txt

    3. You will now have a CHKDSKResults.txt file created on your desktop that is the log file of your chkdsk scan results from Event Viewer.

    After may suggest something to check the drives health. Can have corrupted files on this drive from install or if the drive is going bad even if you feel it is not a hardware issue.
      My System SpecsSystem Spec


 
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