Windows 10 reset from repair USB stuck on blank blue screen


  1. slacker032
    Posts : 7
    Windows 10
       New #1

    Windows 10 reset from repair USB stuck on blank blue screen


    So I was having a problem with my laptop stuck in a "Diagnosing Your PC" loop and then it would say, "Bad_system_config_info", and start the loop over again.

    So I booted from a Windows 10 USB to repair/reset it with the "Keep My Files" option. Since then, it's just been stuck on a blank blue screen for the last 20 minutes.


    Is this part of the reset process or did something go wrong?
      My Computer
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  3. slacker032
    Posts : 7
    Windows 10
    Thread Starter
       New #2

    After over an hour of the blank screen, now it says, "Reset this PC" with "Getting things ready" under it. Been like that for 30 minutes.
      My Computer
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  4. slacker032
    Posts : 7
    Windows 10
    Thread Starter
       New #3

    After about 4 hours, it said the reset/repair failed and to try a full reset/wipe.

    Any advice?
      My Computer
    Quote Quote

 

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