1.    14 Nov 2015 #1
    Join Date : Nov 2015
    Posts : 3
    Windows 10

    Windows 10 reset from repair USB stuck on blank blue screen


    So I was having a problem with my laptop stuck in a "Diagnosing Your PC" loop and then it would say, "Bad_system_config_info", and start the loop over again.

    So I booted from a Windows 10 USB to repair/reset it with the "Keep My Files" option. Since then, it's just been stuck on a blank blue screen for the last 20 minutes.


    Is this part of the reset process or did something go wrong?
      My ComputerSystem Spec
  2.    14 Nov 2015 #2
    Join Date : Nov 2015
    Posts : 3
    Windows 10
    Thread Starter

    After over an hour of the blank screen, now it says, "Reset this PC" with "Getting things ready" under it. Been like that for 30 minutes.
      My ComputerSystem Spec
  3.    15 Nov 2015 #3
    Join Date : Nov 2015
    Posts : 3
    Windows 10
    Thread Starter

    After about 4 hours, it said the reset/repair failed and to try a full reset/wipe.

    Any advice?
      My ComputerSystem Spec

 


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