Microsoft - Apathy or Intent
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My problem will not be going away. I finally talked with someone from Asus who said there is no driver for Win 10 for my computer as some of you pointed out. When I asked him why someone didn't tell me that in my very first call to them, he said, "Well we won't say it doesn't work because it really does work....just not very well." After my rant, he said I could try the driver for 8.1 but it could trash the system so I won't be doing that. He offered me a 25% discount on the Win 7 program and I thanked him very much (not).
I'm going to take a couple of days to think about what I want to do but I really want to thank each of you for taking the time to try to help me. I learn a lot from these forums....even though I can't always immediately use the knowledge.
Thanks, again.
Don't you have the rollback option anymore?
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Don't you have the rollback option anymore?
No, she did the upgrade more than two months ago.
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@Vicky
I suggest you try to roll back your OS to 7 first, then we can work to see whether or not you have a hardware problem, software problem, both, or if 10 is suitable for your PC.
Did your computer come with recovery media, ask you to make recovery media upon the very first boot after purchase, or has a recovery partition?
Please press Windows key + X > Choose Disk Management > Maximize the window if necessary > Take a snip of the screen and post here. You may have to enlarge the lower segment by holding your pointer over the line, hold with left mouse button, and drag it up. It'll look like below..
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Attachment 48007
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This is all true, and no offense to you either, but this is not how Microsoft has presented the Windows 10 upgrade. The GWX app declares systems compatible based on a very superficial compatibility check and in many cases further research indicates that they are not compatible. In fact there have been instances where the OEM directly cautions people not to upgrade certain systems to Windows 10, but this is not reflected in the GWX app. And have you seen Microsoft advising caution and stating something along the lines of "OS upgrades are at best a 90% successful activity"? I haven't. Under the circumstances I feel that the grievances users have about failed upgrades have some legitimacy.
I don't recall anywhere Microsoft saying "Your system is 100% compatible with Windows 10, you will have no problems whatsoever performing an upgrade, we guarantee it".
Are there signs posted every 5 feet on every major road that says "WARNING, crossing the road may result in death"? No, at some point people have to take responsibility for things themselves. If they can't take that responsibility, they should find someone that can.
It's simply common sense that a major upgrade may not succeed, and anyone who uses a computer should know to make backups regularly. Failing to do so is not MS's fault.
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Are there signs posted every 5 feet on every major road that says "WARNING, crossing the road may result in death"? No, at some point people have to take responsibility for things themselves..
There soon will be. To go with the other nannying "Smoking Kills", "Drink in moderation", "Eat 5 Fruit/vegetable" a day" warnings you can't avoid these days 
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That's just a suggestion. But adding RAM will go a long way of course and 4GB is really just pushing it if you are on desktop. But I think her main issue is the CPU usage and not the RAM.
Not really. When I loaded 10586 on my wife's laptop. Windows 10 was only using 1.97 GB with Chrome and Office 2013 open.
Only if they plan on doing some RAM intensive tasks. Then if the motherboard is capable of being bumped up. I say go for it, if you can get the RAM on sale.
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I don't recall anywhere Microsoft saying "Your system is 100% compatible with Windows 10, you will have no problems whatsoever performing an upgrade, we guarantee it".
Well, that would obviously be unrealistic. I'm simply suggesting that more work ( a lot more) could have been put into the compatibility checking component of the GWX upgrader.
It's simply common sense that a major upgrade may not succeed, and anyone who uses a computer should know to make backups regularly. Failing to do so is not MS's fault.
You and I know this, but average users don't. They have no way of assessing the risk and so they rely on Microsoft, the OEMs, and other professionals for guidance. The "pros" should give realistic advice IMHO, but unfortunately that conflicts with the goals of marketing.
Regarding backups the ability to create system images and reinstall the OS if the upgrade fails is beyond what the average user is capable of. And no it's not Microsoft's fault, but wouldn't you agree that it's in Microsoft's interest that people succeed and over all have a positive perception?
Last edited by Victek; 14 Nov 2015 at 23:37.
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