Windows 10: Windows Explorer - thumbnails for JPG fail if over 10MB

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  1.    12 Nov 2015 #1

    Windows Explorer - thumbnails for JPG fail if over 10MB

    Recently windows started having a problem displaying thumbnails for JPGs. If I load a folder of images it shows them all for a moment, then swiftly changes loads of them to white blanks.

    A bit more investigating and I realise it's only for image files over 10MB. I'm a photographer, so looking at images litterally all day, so it's quite an annoyance! Or course I use other software for sorting, organising, resizing etc, but plenty of times you just want to load a folder and see the images.

    Here's a screengrab, sorting a folder by size, anything larger than 10MB is a white blank icon:

    Click image for larger version. 

Name:	Thumbnails-fail.JPG 
Views:	3 
Size:	176.4 KB 
ID:	47635

    Any ideas?
      My ComputerSystem Spec

  2. You's Avatar
    Posts : 615
    Windows 10 Enterprise x64 (build 10586)
       14 Nov 2015 #2

    What program is the default for opening pictures (what opens when you double-click the JPG)?
      My ComputerSystem Spec

  3. You's Avatar
    Posts : 615
    Windows 10 Enterprise x64 (build 10586)
       14 Nov 2015 #3

    You could try clearing and rebuilding the icon cache to see if it fixes the problem:
      My ComputerSystem Spec

  4.    14 Nov 2015 #4

    I tried clearing the cache. I found a manual method that didn't work, but then a freeware that seemed to clear it ( I saw the desktop icons rebuild.) Still didn't fix it.
    I changed the default JPG program from ACDSee (My choice of image viewer) back to photos, but it didn't fix it either I'm afraid
      My ComputerSystem Spec

  5. You's Avatar
    Posts : 615
    Windows 10 Enterprise x64 (build 10586)
       14 Nov 2015 #5

    Then try this:
    In the search, type "Folder options" and press Enter.
    Go to the "View" tab.
    Check "Always Show icons, never thumbnails".
    Click Apply button.
    Uncheck "Always show icons, never thumbnails".
    Click OK button.
    Search for "adjust the appearance and performance" and click the first result.
    Make sure "Show thumbnails instead of icons" is checked and click OK.
      My ComputerSystem Spec

  6.    16 Nov 2015 #6

    Thanks so much for the response. I got all excited then... but realised it hadn't fixed it. It's just files over 10MB. I'm trying to think anything I installed recently, so I can uninstall it. Perthaps I'll do a system restore to a point a week or two ago
      My ComputerSystem Spec

  7. You's Avatar
    Posts : 615
    Windows 10 Enterprise x64 (build 10586)
       17 Nov 2015 #7

    That would be a good idea.
      My ComputerSystem Spec

  8. You's Avatar
    Posts : 615
    Windows 10 Enterprise x64 (build 10586)
       17 Nov 2015 #8
      My ComputerSystem Spec

  9.    17 Nov 2015 #9

    Thanks, as always for the help everyone, but I tried clearing the thumbnail cache again, both methods, and the problem is still there I'm afraid.
    I tried system, restore, but it's only showing me entries for the last week. Is there a way of accessing System restore points that may be hidden from the list? I'm sure there were loads of earlier points I've seen in the past
      My ComputerSystem Spec

  10. You's Avatar
    Posts : 615
    Windows 10 Enterprise x64 (build 10586)
       18 Nov 2015 #10

    When the size of the restore points altogether reaches the maximum size allowed, then the oldest ones will be deleted to make space for the new ones to keep within that limit. System Restore doesn't hide system restore points, so unfortunately they're gone if you can find them.
      My ComputerSystem Spec

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