1.    08 Nov 2015 #1
    Join Date : Nov 2015
    Posts : 1
    win 10 home

    Lost Apps and factory installed programs after win 10 reset


    My HP Desktop computer came with windows 8.1 and several additional programs.
    I have installed windows 10 and the programs and apps were still there.
    Since I have done a refresh I have lost the HP installed programs and the apps.
    On the desk top the program and app icons are monochrome.
    I can reinstall the apps from windows store
    But how can I get back the others.
      My ComputerSystem Spec
  2.    08 Nov 2015 #2
    Join Date : Aug 2014
    Forever West
    Posts : 3,913
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    Quote Originally Posted by belboz View Post
    My HP Desktop computer came with windows 8.1 and several additional programs.
    I have installed windows 10 and the programs and apps were still there.
    Since I have done a refresh I have lost the HP installed programs and the apps.
    On the desk top the program and app icons are monochrome.
    I can reinstall the apps from windows store
    But how can I get back the others.
    Due to an infection a client got I had to do it once and got the same result. The only choice to get the HP-furnished software was to use the discs the client was smart/alert enough to have made to get Win8.1 back then do the Upgrade again followed by any other programs.
      My ComputerSystem Spec

 


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