Windows Service connection failure

  1. Posts : 2
    Windows 10

    Windows Service connection failure

    I bought a new PC a few weeks ago with Window 10. Worked fine for a while and now when I switch on and type my password I get a message in the bottom right hand corner of the screen stating “Failed to connect to a Windows Service”
    I googled this problem and the advice given was to run the command prompt as an administrator and type “netsh>winsock reset
    However, when I right click on the command prompt icon and click run as an administrator nothing happens. A few minutes later an error message pops up on the screen stating “The service did not respond to the start or control request in a timely fashion"
    If I left, click on the command prompt icon the command window opens immediately
    Can anyone help
      My Computer

  2. linw's Avatar
    Posts : 1,908
    win 10 Insider

    Suppose you are having Internet connection problems? Does normal Internet access go OK?

    Rt click the windows 4 squares bottom left then rt click 'Command Prompt(admin)'. See if that works.
      My Computers

  3. Posts : 2
    Windows 10
    Thread Starter

    Thanks but that doesn't work either. after a couple of minutes I get the same error message "The service did not respond to the start or control request in a timely fashion"

    My internet access appears fine and I can browse websites without any problem
      My Computer


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