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#11
3rd report came up and when I ran the restorehealth command it finished with message "The source files could not be found"
QUOTE=billy268;450603]You are quite right. My mistake of forgetting what you said in your initial post.
My apology.
OK please try this...........................
Right click at Start button > click Command Prompt (Admin) > at the flashing prompt, copy/paste this.......
sfc /scannow
> press Enter.
It will take quite sometime.
When finished, it will give you one of the 3 reports...............(paraphrasing)
1. No integrity violation.
2. Found corrupt files and repair successful.
3. Found corrupt files but unable to repair.
If the report is #1, your solution lies elsewhere.
If the report is #2, check if your problems have been resolved.
If the report is #3, use this method................
In the same Command Prompt (Admin) windows, copy and paste this command...........
dism /online /cleanup-image /restorehealth
> press Enter.
Again it will take some time.
When finished, it will give you a report. [/QUOTE]