Windows 10: Black screen after windows logo

  1.    01 Nov 2015 #1

    Black screen after windows logo


    So it started this morning:

    I turned on my pc and it froze right after it passed the Blue windows logo screen. A black screen appeared with no cursor.

    I rebooted the pc (through the reset button) and everytime it got stuck at the black screen and then rebooted on its own. After a few rounds of black screen and reboots, I got the advanced repair options but it couldn't repair anything.

    A very few times that it did manage to go boot and go to the desktop, it froze and didn't let me open any files or folders. Also when I mouse over the files, a black box appears around the icons and the file names appear garbled

    I haven't installed anything lately that might cause this to happen.

    Please help me solve this issue. I don't want to reset my pc as I have installed several applications since installing windows 10

    Please help

    Many thanks
      My ComputerSystem Spec

  2.    01 Nov 2015 #2

    Does it run in safe mode ? You need to check the HDD too.
      My ComputersSystem Spec

  3.    01 Nov 2015 #3

    CountMike said: View Post
    Does it run in safe mode ? You need to check the HDD too.
    Thanks Mike

    Yes, it runs fine on Safe Mode, even with Networking enabled
      My ComputerSystem Spec

  4.    01 Nov 2015 #4

    Maybe you should start by using checkdisk. This PC > Properties (of C: disk/partition) > Tools > Error checking. You should also find out which make disk is and download proper tool for it's diagnostic: Download Hard Disk Drive (HDD) Tools Tools for Windows - MajorGeeks
      My ComputersSystem Spec

  5.    01 Nov 2015 #5

    Hi Mike

    I am running a crucial mx 100 ssd. How can I scan it for errors?
      My ComputerSystem Spec

  6.    01 Nov 2015 #6

    probuddha said: View Post
    Hi Mike

    I am running a crucial mx 100 ssd. How can I scan it for errors?
    You can use checkdisk on it too. Also can check it with: Download Crucial Storage Executive - MajorGeeks and Hard Disk Sentinel (standard): HDD health and temperature monitoring
      My ComputersSystem Spec

  7.    01 Nov 2015 #7

    Hi Mike

    I went ahead and reset my pc (keeping files) and after it completed 99%, it rebooted, went to the installation screen, installed 15% (installed drivers and settings till 25%) and ever since that it has been on a reboot loop.

    It reboots, goes to the windows logo screen, the white dots circle for a while and then it again reboots.

    It went on for a while and now it is again stuck on the black screen with no cursor. My pc and the hdd lights are still on

    Please advise
      My ComputerSystem Spec

  •    01 Nov 2015 #8

    Should never do such drastic things until you are certain of where the problem is, can you still go to safe mode ?
      My ComputersSystem Spec


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