1. Joined : Oct 2015
    Posts : 1
    Windows 10
       26 Oct 2015 #1

    Microsoft Surface Book Random System Freeze


    I have read other threads on Win10 freezing after upgrades but they are very different than what I am experiencing. Just got the Surface Book this morning. It is the i7, 256 Gb hard drive, 8 Gb ram version. Without installing anything the system randomly freezes. Does it more often if using the stylus. The only way to recover is a hard reboot. I turned off BitLocker and reduced it from every few minutes to maybe 1x per hour. Looks completely random. I also changed to local login and appeared to reduce it more. Can actually use the stylus some now. I have downloaded all the updates. After reading all the problems with Win10 freezing I am wondering if it is an OS bug and not a hardware problem. It has me seriously considering taking this back to the store. Anyone out there have any other ideas? I am going to try turning the blue tooth off and try it that way but without the stylus this laptop is not worth the 2400 to me.
      My System SpecsSystem Spec


  2. Joined : Oct 2015
    Posts : 1
    Windows 10
       26 Oct 2015 #2

    I am having the same problem


    pkMyt1 said: View Post
    I have read other threads on Win10 freezing after upgrades but they are very different than what I am experiencing. Just got the Surface Book this morning. It is the i7, 256 Gb hard drive, 8 Gb ram version. Without installing anything the system randomly freezes. Does it more often if using the stylus. The only way to recover is a hard reboot. I turned off BitLocker and reduced it from every few minutes to maybe 1x per hour. Looks completely random. I also changed to local login and appeared to reduce it more. Can actually use the stylus some now. I have downloaded all the updates. After reading all the problems with Win10 freezing I am wondering if it is an OS bug and not a hardware problem. It has me seriously considering taking this back to the store. Anyone out there have any other ideas? I am going to try turning the blue tooth off and try it that way but without the stylus this laptop is not worth the 2400 to me.
    I am very disappointed, this has frozen on me several times tonight. Control alt delete will not work either, I have the same model you have, did not even use the stylus yet, serious bug. Hope they patch this asap,
      My System SpecsSystem Spec


 


Similar Threads
Thread Forum
Surface Surface Book and Surface Pro 4 go on sale today
Source: Surface Book and Surface Pro 4 go on sale today | Microsoft Devices Blog
Windows 10 News
Surface A closer look at Microsoft's new Surface Book laptop
Read more: http://www.theverge.com/2015/10/6/9456137/microsoft-surface-book-laptop-hands-on
Windows 10 News
Random freeze up, can't find the cause and a solution
Hello, I'm having some problems with my computer. Sometimes it freeze up and I can only hard reboot it, mouse and keyboard doesn't works(audio sometimes works and sometimes it stops). I had this problem with windows 7 too. This problem is very...
General Support
Random freeze of OS - SSD ?
Hello, I've recently build a new PC, but I'm having some issues. All components are new besides my SSD/HDD/GPU/DVD. I've updated all drivers + BIOS. My PC randomly freezes for like a minute, and then continues. I've stress-tested my RAM, SSD...
General Support
Random freeze at certain interval , Event id 153
I had my win 10 installed for about 2 weeks , but there's some problem about randomly freeze at some interval , so i checked event viewer and got event id 153 which is say about "The IO operation at logical block address 0x204d96b8 for Disk 0 (PDO...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:06.
Find Us
Twitter Facebook Google+



Windows 10 Forums