Windows 10: Random freeze up, can't find the cause and a solution

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  1.    24 Oct 2015 #1

    Random freeze up, can't find the cause and a solution

    Hello, I'm having some problems with my computer.
    Sometimes it freeze up and I can only hard reboot it, mouse and keyboard doesn't works(audio sometimes works and sometimes it stops). I had this problem with windows 7 too. This problem is very random and I had it for a long time, it can happen every day in a week or just once in a few months.

    I've run memtest86+ and didn't show any problems (I stopped it at 15 passes). Also checked my HDD and SSD but they were fine.

    What can I do?
    Random freeze up, can't find the cause and a solution Attached Files
      My ComputerSystem Spec

  2.    24 Oct 2015 #2

    Hi Drytak ... Welcome to the Ten forum ... Did you by any chance do anything to your bios setting / update / overclock ?
      My ComputerSystem Spec

  3.    24 Oct 2015 #3

    The only thing I've changed was the boot order: I've put the SSD above the HDD when I was installing windows on it (I've bought the SSD after I've bought the PC, but even before it I still had the freeze problem). I didn't touch other settings.

    Also since 2 or 3 weeks ago, sometimes it doesn't let me use all of my RAM: on dxdiag I see 4GB RAM, on task manager only 2GB. I noticed it always happens after a hard reboot after the freeze up problem, but also other times. Always on startup, it never went from 4GB to 2GB while I was using it. That why I've run memtest86 but it didn't show any problem.
    Last edited by Drytak; 24 Oct 2015 at 11:41.
      My ComputerSystem Spec

  4. Posts : 3,887
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint
       24 Oct 2015 #4

    One of the first things I check when confronted with sudden/random/unexplainable issues, especially with older and not-so-old motherboards, is for bulged and/or leaking capacitors. A number of board manufacturers and power supply manufacturers got capacitors that had manufacturing problems that didn't show up until the devices had been in use for awhile, sometimes a year, sometimes 4 or more. I've junked 3 computers in the last 2 weeks just for such a cause. The years span mentioned at the beginning of this article is only for the manufacturing, failure could happen when the computer got even older:
    Capacitor plague - Wikipedia, the free encyclopedia
      My ComputerSystem Spec

  5.    24 Oct 2015 #5

    Is your system a 32 bit or 64 ? Also, your graphic is it an external card or internal type ? If it's an external can you use the motherboard internal for test purposes
      My ComputerSystem Spec

  6.    24 Oct 2015 #6

    My GPU is external, tomorrow I'll try using the motherboard instead.
      My ComputerSystem Spec

  7.    24 Oct 2015 #7

    I hate to say it but I don't think your system is compatible for 10 64bit . I believe there no driver available for your card or ever will be . Make me wonder if your motherboard will act any difference, if not ? Maybe 10 32bit might work better but I wouldn't hold your breath on it .... I hope you do find a solution ... Sorry
      My ComputerSystem Spec

  8.    24 Oct 2015 #8

    The problem is I had the same problem with windows 7. I can try using Linux and see if I the problem persists.
      My ComputerSystem Spec

  9.    24 Oct 2015 #9

    Drytak said: View Post
    The problem is I had the same problem with windows 7. I can try using Linux and see if I the problem persists.
    Oh, maybe what Berton said might also be your problem. Can you notice any capacitors leaks problems
      My ComputerSystem Spec

  10.    25 Oct 2015 #10

    I checked the capacitors on the motherboard but they were fine (none were broken, none were bulged, and none had "rust" on them. I've also taken some photos, tell me if you want to check them).
      My ComputerSystem Spec

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