Unable to boot after power outages

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  1. Posts : 14,901
    Windows 10 Pro
       #11

    That result was what I was afraid of

    When you have your pc back, let us know how it goes with the boot :)
      My Computers


  2. Posts : 142
    dual boot win10/win7
       #12

    bro67 said:
    Has nothing to do with the CMOS battery. The power fluctuation most likely killed the hard drive or corrupted the bios. Had this happen to us, before I could flip the main breaker for the house. Ended up killing a U-Verse DVR.
    Have had 2 Dish receivers suffer the same thing from power surges. Corrupted bios for me has been no POST, or set to defaults.
      My Computer


  3. Posts : 36
    10
    Thread Starter
       #13

    Well, apparently the patient lives, although I won't get it back until tomorrow. The new solid state HDD is only 250GB, so not all of my data fit (my failed HDD was 1 TB). It's a good thing I left them my WD portable 1TB drive - they're using it to store my GoPro videos (170GB worth). The upload will apparently run all through the night.

    I'm nervous about the first boot up...and how much of my data, emails, banking, etc. is missing.
      My Computer


  4. Posts : 9,765
    Mac OS Catalina
       #14

    Mh434 said:
    I dropped it off at a local repair place (good reputation for fixing these kinds of things, been there for years), and spoke to the tech who will be working on it. He said he doubts there are any hardware issues, but says that, particularly since Win10 came out, they've been getting lots of issues like mine due to power outages (common in our area, with heavy forestation & old power poles, lines, transformers, etc.). He thinks it's likely that just a few Win files are corrupted, and that it will be easy to fix. Worst case scenario, he says they'll download the contents of the HD, format, re-install Win10 from new, and reinstall all my data (he says I might lose a program or two, but all the emails, bookmarks, photos, documents, etc. will be fine).

    I'm still "nervous as a long-tailed cat in a room full of rocking chairs", but hopeful.

    I'll keep you posted!
    The guy blew smoke up your rear, regarding issues with Windows 10 and power outages. You just gave them a lot of money for something that you could have done on your own.

    The biggest thing that I tell people is to not keep just one copy of important documents on one hard drive in your computer. Keep a copy on something like box.com and for tax returns, make a second copy that you can keep on a USB Pocket or thumb drive.

    There has been no issues with Windows 10 and power outages. The guy saw you coming a mile away, just like all of the other customers that he has suckered into parting with their hard earned money.
      My Computer


  5. Posts : 9,765
    Mac OS Catalina
       #15

    Mh434 said:
    Well, apparently the patient lives, although I won't get it back until tomorrow. The new solid state HDD is only 250GB, so not all of my data fit (my failed HDD was 1 TB). It's a good thing I left them my WD portable 1TB drive - they're using it to store my GoPro videos (170GB worth). The upload will apparently run all through the night.

    I'm nervous about the first boot up...and how much of my data, emails, banking, etc. is missing.
    Please tell me that you did not give a unknown third party access to your personal financial information, along with banking. That is the worse thing to do with anyone.

    The two reasons that I got out of working on others computers. The first one was that I got shorted from people who did not pay for the repairs, one was constantly wanting me to clean up their poor browsing habits, letting the machine get infected.

    The other was that there is too much risk and/or liability these days with so much with compromised financial accounts. I could no longer afford the coverage to make sure that if someone did try to sue me, by stating that I was the one who hacked their financial accounts. Even though I had nothing to do with it, because of their bad habits.

    The only time I do do work on someone's computer. It is either family or someone that deals with non-profit charities.
      My Computer


  6. Posts : 36
    10
    Thread Starter
       #16

    Problem is, while I could have changed out the HD (and I don't have the knowledge to determine if one is failing or not), I don't have the equipment to do the data transfer myself. In any case, they don't have the dozens of passwords to access my banking records etc. - but I need those records myself. At some point, those of us that are only users, rather than techs, have to rely on the expertise of others to physically repair our electronics. I sorely wish that I could do it, and I know I could learn, but I just don't have the time to learn a whole new technology. I can build an entire car, absolutely from scratch (in fact, I am doing just that), but the cost & time to learn to repair computers is out of my reach at the moment.

    As to the susceptibility of Win10 to power outages, what can I say? They said it usually only results in minor software glitches, and originally figured they'd have me up & running in a couple of hours. After discovering my HD was failing, they said it was probably already on its way out when this happened (I do recall that it's been getting a little glitchy & slower over the past couple of months).

    This place repairs a LOT of computers every year, including government & emergency services units, and has a stellar reputation. Considering they told me about this sudden uptick in these problems after I'd already agreed to the repairs, I can't see why they'd lie about it. Regardless, my options were to take it in for diagnosis & repair, or buy a new computer & lose my priceless data.
      My Computer


  7. Posts : 1,937
    win 10 Insider
       #17

    You did the right thing, Mh434. You stand a much better chance of getting all recoverable data back, and a working computer, by going to the repair people.

    It's a wise man who knows his limitations!

    Best wishes for a good result.
      My Computers


  8. Posts : 1,621
    Windows 10 Home
       #18

    Mh434 said:
    Yeah, I'm worried about physical damage to the HD. When it's in its endless bootup loop, the hard drive light is on, and stays on, for hours while it cycles through. I'm taking the computer into a repair shop today (they specialize in data recovery, etc. for these kinds of crashes). If it weren't for the irreplaceable emails, bookmarks, etc., I'd just get a newer computer and move one, but the stuff on it is critical to me. I'll let you know how I make out...
    Won't be cheap, recommend buying and trying Steller Data Recovery before handing HD over to data recovery experts. But, it's a risk, you must decide.
    Addendum: I saw the later posts --- you're very likely doing the right thing! Those experts normally use hard-ware driven software that is much more thorough than software-driven data recovery.
      My Computer


  9. Posts : 1
    Win 10 & 7
       #19

    I know this is a super old thread but I recently turned on in BIOS for the computer to turn back on after a power outage since I often remote access my pc during the day from work. At least now I know what to do but today is the 3rd time power went out and computer reboots to blue screen error saying diagnose, etc. The repair cd does nothing.
    I have an SSD as my Windows OS drive and 2 other internal regular HDs. Every time this happens I have to turn it off, unplug the 2nd hard drives, boots up fine, then turn off again & replug other 2 HDs.
    I'm thinking I should disable the turn self back on from power outage which stinks.
      My Computer


  10. Posts : 4,752
    Windows 11 Pro 64 Bit 22H2
       #20

    Yes, you should turn self back off in the Bios. Many times when a power outage happens, the power may come on for a moment and go out again. If this happens too often, the drive gets errors and will not boot.
    You can get a UPS power protector that will keep the computer online on battery power until the power is restored.
      My Computer


 

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