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#1
No boot black screen, recovery c: access denied
Ok I have an HP 2000 Windows 7 to 10 upgrade. Customer stated she had a pop up that indicated she might have a virus then the machine rebooted and will not restart. Scanned with Kaspersky rescue CD and AVG rescue and it came up clean. Ran recovery from a Win 10 usb. No restore points available, Startup repair ends in black screen on boot after bios screen but before sign in. CMD prompt from rescue usb c: cannot be scanned as it states "Access Denied". Ran Hard drive test as well as MRI with no hardware failures. I have google the living crap out of this but I believe there is a permissions Issue on c: drive and I cannot find a way to repair it.