Windows 10: windows 10 help laptop acer

  1.    22 Oct 2015 #1

    windows 10 help laptop acer


    Hello,


    I have a acer laptop, this is what happened


    I was watching a movie, out of nothing my cam went on for 1 sec, then i watched further, after that, a AVG screen came in, it was removing something.


    after that, my whole screen went dark. i tried to restart, when i tried that, there shown (like always) a screen from acer, after that a black screen came (a bit light) with only a white thing in the left bottom. i cant type there, please i need help I tried so much.




    I hope u guys can help me


    cheers,
    Eray
    Frankenstein61
      My ComputerSystem Spec

  2.    22 Oct 2015 #2

    This is the logo what is shown: _
    i cant get into safe mode
      My ComputerSystem Spec

  3.    22 Oct 2015 #3

    My laptop now makes many beep sounds O.O
      My ComputerSystem Spec

  4.    22 Oct 2015 #4

    I think you may have caught something nasty. Can you boot into safe mode? If so, try using AdwCleaner, RogueKiller or Malwarebytes to check your machine for malware.

    You should also run some online virus checker. And make sure your AVG databases are up to date and do a system scan.
      My ComputerSystem Spec

  5.    23 Oct 2015 #5

    The problem is, i cant get into my laptop, also i cant boot into safemode.
      My ComputerSystem Spec

  6.    23 Oct 2015 #6

    Ok,you are posting here so you have access to the web.Download the W10 installer for your version of windows and save to a USB thumbdrive.After removing the battery,remove the access panel on the bottom and remove the CMOS battery.Push the power button to insure all power has been discharged to reset the CMOS settings.Reassemble the LT plug in the USB drive and power up.Now since I don't know just how the menu that comes up is layed out I can't say exactly how to find it but go to boot options and set to boot from USB and restart.You can then choose to repair(recommended to avoid loosing important files such as pictures) or fresh install.That should get you up and running again.

    Good luck
      My ComputerSystem Spec


 

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