Windows 10: Computer restarting when I'm trying to extract large rar file. Solved

  1.    18 Oct 2015 #1

    Computer restarting when I'm trying to extract large rar file.


    I'm on Win 10 pro with all the updates installed. I just did a clean install today think something went wrong but the problem has not stopped. The system is pretty much like new with barely any programs installed and the problem still happens. I'm using Winrar 5.21. When I try to extract the 6GB rar file, the system suddenly restarts. Also when I'm trying to build previews/analyse a large amount of files in Adobe lightroom the same thing happens. I'm assuming that any app using a lot of RAM/CPU will exhibit this issue. I suspect I have a hardware RAM or CPU issue and that it may have gone bad. How do I check my hardware first? I'm certain it isn't a windows issue because the moment the os booted to the desktop itself I check the rar file extract and the computer abruptly restarted.

    Thanks in advance for any help you may be able to provide.
      My ComputerSystem Spec


  2. Posts : 10,165
    Windows 10 Pro X64
       18 Oct 2015 #2

    Hello wildgoat. I recommend you give 7zip a try

    Latest 7-Zip Update - Windows 10 Forums

    As for testing your hardware look here

    RAM TEST

    MemTest86+ to analyse your RAM. MemTest86+ Tutorial



    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    HDD TEST

    Run SeaTools to check the integrity of your HDD. SeaTools Tutorial
      My ComputerSystem Spec

  3.    19 Oct 2015 #3

    Dude,thank for your reply! 7-zip says cannot open the file as an archive. I was impatient and desperate and bought Passmark's MemTest86 v6 Pro Edition. The testing ran for 10 hours and no errors came out. All good.

    Now the strange thing is that I got the same file to my office and extracted it with winrar 5.21(same version) 64 bit without any problem! My office comp is win7 pro with all updates installed the one at home is win 10 pro with all updates installed. My home comp(the one with win 10 ) is a beast and the office comp has dated hardware but still works well. I have a feeling that my PSU is failing under heavy load. Is this a possibility?
      My ComputerSystem Spec

  4.    19 Oct 2015 #4

    I would do a crc check (TEST) on it without extracting. Maybe the file got corrupted.
      My ComputerSystem Spec

  5.    19 Oct 2015 #5

    eLPuSHeR said: View Post
    I would do a crc check (TEST) on it without extracting. Maybe the file got corrupted.
    Nope. Its fine. It extracted without any problems on my work PC. Did a CRC test too. No problems found. Its definitely a problem thats happening where there is considerable/heavy load. The other time it restarts is when I'm importing 1000s of files into Adobe Lightroom 6.2 (latest). It suddenly turns off and then after a few secs restarts back to the desktop.
      My ComputerSystem Spec

  6.    19 Oct 2015 #6

    What is your CPU temperatures doing? If it gets too hot it will force a shutdown. You can check it with speccy or hwmonitor or various other utilities while running the Prime95 test.
      My ComputerSystem Spec

  7.    19 Oct 2015 #7

    I ran HW monitor and noticed my motherboard temps are at 115C! Is this normal? I dont think it is because I ran Speccy as well and it showed 115C as the mobo temperature with a red color. My motherboard is the Asus Z97-K. Link to screenshots - http://imgur.com/a/LFx5J[1]
    Think there is something definitely wrong with the CPU and MB cooling. I ran AIDA64 stress test and I'm getting CPU Throttling - Overheating Detected! notifcation on the graph. Also temps of the CPU are reaching upward of 90C. I ran prime95 and checked my temps in HW monitor and its close to 95C. The same numbers are showing in Speccy. Its all strange coz all was well for the last 11 months. Never overclocked. Using stock CPU and case fans. Should I replace the case fans and the cpu fan(if there is one)?I just opened the case cover and see that my case, cpu and gpu fans are working perfectly. Not sure what's not working because the fan is spinning well. Any other tips?
      My ComputerSystem Spec

  8.    21 Oct 2015 #8

    Fried half of my brain in the last few days figuring it whats going on. It is Win 10. I clean installed(other other program being winrar) Win 10 atleast a few dozen times and tried extracting the rar file and each time the system would just turn off. CRC check of the file also resulted in the same behaviour. Did extensive RAM testing, changed PSU and still nothing was happened. I decided that I'll install Win 7 since its the OS thing left and BAM! The rar file extracted without problem so did the CRC check! Lightroom building previews too worked perfectly! Building of LR previews took 8 hours and ran without a glitch Other than the OS nothing else was changed...no bios settings, no hardware change. Man I'm so relieved but also am mighty pissed that the cause is Win 10. Was quite excited about it and been using it for few months now.


    Thank you all for your help. I cant worry about using Win 10 now. There is no feature in it which I was yearning. It was new and had a nice overall nice feel to it but thats about it. Back to Win 7.
      My ComputerSystem Spec


 

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