Windows 10: Black screen with cursor, after doing sfc \scannow Solved

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  1.    16 Oct 2015 #1

    Black screen with cursor, after doing sfc \scannow


    Earlier on my Win 10 computer I did a command prompt, sfc\ scannow.
    So I waited for the scan which fixed a problem/corrupt file.
    Afterwards it said computer needed restarting so I did just that, but after the windows logo the screen just stays black with the cursor showing.
    Ctrl alt del to bring up task manager etc does nothing at all. Tried simply restarting pc again but it's the same every time.


    Solved-
    On a different computer I downloaded the Windows 10 ISO file and burned on to a blank DVD.
    I got into the BIOS to change the boot order to CD/DVD first, then inserted the dvd.
    (you DO get the option to keep or delete your files)
    The Repair option didn't work, but using a Restore Point did.
    My files-documents, pictures etc WERE kept.
    Last edited by clelso; 10 Nov 2015 at 04:17. Reason: Solved - with how I did it.
      My ComputerSystem Spec


  2. Posts : 2,554
    Windows 10 x64 Home Build (Redstone(1)) 15063.608
       16 Oct 2015 #2

    If the cursor in the middle that is where you entered your password to get into windows 10
    once entered press enter and that should allow you in.
      My ComputerSystem Spec

  3.    16 Oct 2015 #3

    deleted
    Last edited by clelso; 10 Nov 2015 at 03:00.
      My ComputerSystem Spec


  4. Posts : 2,554
    Windows 10 x64 Home Build (Redstone(1)) 15063.608
       16 Oct 2015 #4

    ok next time goes to big arrow see if anything else shows on screen
    also have you looked to see how to get into safe mode by reading Tutorial by Brink

    Safe Mode - Start Windows 10 in - Windows 10 Forums
    Last edited by hTconeM9user; 16 Oct 2015 at 17:06. Reason: added
      My ComputerSystem Spec

  5.    16 Oct 2015 #5

    deleted
    Last edited by clelso; 10 Nov 2015 at 02:26.
      My ComputerSystem Spec


  6. Posts : 2,554
    Windows 10 x64 Home Build (Redstone(1)) 15063.608
       16 Oct 2015 #6

    clelso said: View Post
    Nope there's nothing else on the screen with the arrow.
    (should I try anything on that link yet?)
    yes read it up and she if you can get it to work on your computer
      My ComputerSystem Spec

  7.    16 Oct 2015 #7

    deleted
    Last edited by clelso; 10 Nov 2015 at 02:26.
      My ComputerSystem Spec

  8.    17 Oct 2015 #8

    deleted
    Last edited by clelso; 10 Nov 2015 at 02:26.
      My ComputerSystem Spec


  9. Posts : 2,554
    Windows 10 x64 Home Build (Redstone(1)) 15063.608
       17 Oct 2015 #9

    clelso said: View Post
    Still needing help with this.

    Two things, the startup music doesn't occur, no normal beep comes from pressing Numlock on/off.
    Is your speaker symbol showing on task bar, if it has a red x then just click on it and should take you into sounds where you can alter it and get some sounds up
      My ComputerSystem Spec

  10.    25 Oct 2015 #10

    deleted
    Last edited by clelso; 10 Nov 2015 at 02:25.
      My ComputerSystem Spec


 
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