Taskmanager / Start Button / Apps / Shut down (and more) won't work  


  1. Posts : 3
    Windows 10
       #1

    Taskmanager / Start Button / Apps / Shut down (and more) won't work


    Hi,

    I just read the thread of Louise M (https://www.tenforums.com/general-dis...hing-else.html) who had a quite similar problem to mine.

    My story: I upgraded to Windows 10 from 7 Pro (I have a HP Probook 6560b). Before that I had to remove some HP security software (Fingerprint and face recognition I think. (After W10 was installed there was a little problem with the user account but after a restart it was ok.) After a week I got the following:

    Problems after Startup (I call that state "frozen"):
    - Task manager is frozen
    - can't start/connect WiFi
    - can't open Settings
    - IE not working (not opening any website, no menu bar)
    - other apps start really slow (eg. Chrome)
    - can't shut down (have to press power button)

    I removed my antivirus program and for 1 day it was ok, then it came back. Additionally I got this after restart:

    - I see the Windows Logo, but instead of the login screen I have a black screen + mouse pointer, can't do anything than press power button again

    I started in Diagnose mode several times. Sometimes then everything works (like now), sometimes it's also "frozen"

    After a few days of trying different things (restart explorer.exe, removing apps from autostart etc) and going back to a Windows Restore point twice I made a clean install of Windows 10...

    It worked! - for 3 days. Now again same problem. Argh!

    There must be some conflict between Windows 10 and ??? I have some ideas what it miiight be (but I can also be totally wrong):

    - Office 2003 (only Word is installed, it's the last app I installed before the "freezing" started again)
    - HP-hotkeys (installed before Office 2003 and removed from autostart but still the same, so maybe not the problem)
    - Cortana (I turned her off but sometimes the search function is not working. I read that killing Cortana in the Task manager will make the search function work - it did)

    By the way, after the clean install (saturday 10th october) my Windows is still not active. I read that it can take some time - what is "normal"...?

    So... anyone idea's? :) It's 1:20 here so I'm gonna sleep now.
    Yuki
      My Computer


  2. Posts : 4
    Windows 10
       #2

    I had an identical issue with several parts of the interface not responding, also about a week after install (twice). What eventually fixed it for me was this Powershell command.
      My Computer


  3. Posts : 0
    Dual Boot 10 Pro v1607 10 Pro rs2 build 14971
       #3

    You might consider an inplace repair which will keep all your settings programs etc. This is from the tutorial section. Repair Install Windows 10 with an In-place Upgrade .
      My Computer


  4. Posts : 3
    Windows 10
    Thread Starter
       #4

    Hi heavywater,

    I tried but got the message that the command "Get-AppXPackage" is either freshly written or couldn't be found.
      My Computer


  5. Posts : 3
    Windows 10
    Thread Starter
       #5

    Hi JohnC,

    I will try that one later today. But I installed Windows clean anyway, so I'm afraid repairing won't help so far all tries to repair didn't have any success...
      My Computer


 

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