Windows 10: PC Diagnostic Report from Norton


  1. Posts : 950
    Microsoft Windows 10 Home 64-bit 15063 Multiprocessor Free
       14 Oct 2015 #1

    PC Diagnostic Report from Norton


    I ran a Diagnostic Report from my Norton Internet Security Online antivirus, and its saying that my OS isn't fully patched or updated.

    Can someone help me figure out what I need to do to fix this from it saying this message?
      My ComputersSystem Spec


  2. Posts : 1
    Dual Boot 10 Pro v1607 10 Pro rs2 build 14971
       14 Oct 2015 #2

    My guess is that Norton has not fully configured their AV for windows 10. When Win 8 came out I had these sorts of problems with Norton. I would run windows update (Go to Settings>Update & Security and click on Check for Updates.) and if it says it is up to date I would trust that and not worry about the Norton AV report.
    Last edited by JohnC; 14 Oct 2015 at 21:54.
      My ComputerSystem Spec


  3. Posts : 950
    Microsoft Windows 10 Home 64-bit 15063 Multiprocessor Free
    Thread Starter
       15 Oct 2015 #3

    JohnC said: View Post
    My guess is that Norton has not fully configured their AV for windows 10. When Win 8 came out I had these sorts of problems with Norton. I would run windows update (Go to Settings>Update & Security and click on Check for Updates.) and if it says it is up to date I would trust that and not worry about the Norton AV report.
    Thanks JohnC. I found out that it definitely is Norton. It's a bug that they are working on fixing.

    There are also known bugs that I have noticed in Windows 10. Sometimes, the Start Menu is slow to open, Microsoft Edge freezes up and says "Not Responding" on some sites, and Windows 10 is very sensitive especially with my touchpad. Whenever I am typing, I will accidentally bump it and if I am on Microsoft Edge, Internet Explorer 11, or Google Chrome, it always changes the zoom size.

    Do you know how to fix these known Windows 10 bugs?
      My ComputersSystem Spec


  4. Posts : 1
    Dual Boot 10 Pro v1607 10 Pro rs2 build 14971
       15 Oct 2015 #4

    A lot of websites are not optimized for Edge yet, I still use IE or firefox most of the time just to avoid the "not responding" problems. That will be fixed over time, same with the touchpad drivers. Windows 10 is still very new and it will take a while for 3rd party vendors to catch up. I'd look in the tutorial section for start menu problems, you can use the search box at the top of the page.
      My ComputerSystem Spec


  5. Posts : 950
    Microsoft Windows 10 Home 64-bit 15063 Multiprocessor Free
    Thread Starter
       15 Oct 2015 #5

    Okay. Thanks for that information. I am a Windows Insider, but am not participating in it at this time.
      My ComputersSystem Spec


 

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