Laptop Won't Shut Down after Windows 10 Upgrade


  1. Posts : 3
    Windows 10
       #1

    Laptop Won't Shut Down after Windows 10 Upgrade


    I have an HP laptop. I upgraded from Windows 7 Pro to Windows 10 Pro.



    When I click the Shut Down, it looks like it will, but loops back on back to my Desktop. So then I just hold down the power button to shut down. I always try to click the Shut Down first.



    I haven't had any start up problems, but I'd like to be able to shut down properly.



    Thanks.
      My Computer

  2. Ztruker's Avatar
    Posts : 13,511
    Windows 10 Pro X64 20H4 19042.746
       #2

    Try disabling Fast Startup, see if that fixes the problem. How to Turn On or Off Fast Startup in Windows 10
      My Computers


  3. Posts : 15
    win 10 x64 pro
       #3

    It is possible to crash your pc at shutdown and restarting for this reason. Check events to see what happening or update your drivers to w10 compatible.
      My Computer


  4. Posts : 3
    Windows 10
    Thread Starter
       #4

    Ztruker said:
    Try disabling Fast Startup, see if that fixes the problem. How to Turn On or Off Fast Startup in Windows 10
    Hello Ztruker! I wanted to thank you very much. This solution worked for me. Have a good day!

    Valerie
      My Computer

  5. Ztruker's Avatar
    Posts : 13,511
    Windows 10 Pro X64 20H4 19042.746
       #5

    Glad to hear it. Many, many people have been adversely affected by Fast Startup. Beginning to think the default should be disabled.
      My Computers


  6. Posts : 2
    Windows 10
       #6

    I was having the same problem with my HP laptop after upgrading to Windows 10. It seems to be issue with IME driver. I found a way to fix it from youtube: https://www.youtube.com/watch?v=4XXgFIM13O4
      My Computer


 

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