shortcut problem


  1. Posts : 1
    windows 10
       #1

    shortcut problem


    I can not access desk top short cuts to open files in office programs. They exist, i can see them on the desk top but do appear when i go to files.
      My Computer

  2. dalchina's Avatar
    Posts : 29,908
    Win 10 Pro (1903)
       #2

    Hi, sorry, I can't quite understand what you're saying yet, so could you answer these questions please?

    This is clear: You have some shortcuts to office files on your desktop, but you have a problem with them.

    1. What happens when you double (left) click on them?
    2. What do you see if you right click, scroll down to properties- can you post a screen shot of important properties?
    3. Can you explain "but do appear when i go to files." please?
    4. What happened before the problem started, and were the shortcuts working previously?
      My Computers

  3. Ztruker's Avatar
    Posts : 13,505
    Windows 10 Pro X64 20H4 19042.746
       #3

    Look under C:\Users\Public\Desktop, see if they are there.
      My Computers


 

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