Windows 10: shortcut problem

  1.    07 Oct 2015 #1

    shortcut problem

    I can not access desk top short cuts to open files in office programs. They exist, i can see them on the desk top but do appear when i go to files.
      My ComputerSystem Spec

  2.    07 Oct 2015 #2

    Hi, sorry, I can't quite understand what you're saying yet, so could you answer these questions please?

    This is clear: You have some shortcuts to office files on your desktop, but you have a problem with them.

    1. What happens when you double (left) click on them?
    2. What do you see if you right click, scroll down to properties- can you post a screen shot of important properties?
    3. Can you explain "but do appear when i go to files." please?
    4. What happened before the problem started, and were the shortcuts working previously?
      My ComputerSystem Spec

  3. Ztruker's Avatar
    Posts : 6,440
    Windows 10 Pro X64 17134.191
       07 Oct 2015 #3

    Look under C:\Users\Public\Desktop, see if they are there.
      My ComputersSystem Spec


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