Windows 10: Videos will not play

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  1.    06 Oct 2015 #1

    Videos will not play


    Worked fine yesterday and now today any browser that tries to load a video freezes. Any video I try to start with media player or VLC just starts to load up and stops, nothing happens.

    Have been searching for fixes, Cleared internet history cache, checked in control panel for video options .

    No clue how to try reinstalling flash to see if that is the problem because its built into windows 10.

    Any help would be appreciated.

    Fish
    Last edited by Captfish020; 07 Oct 2015 at 15:31.
      My System SpecsSystem Spec

  2. jds63's Avatar
    Posts : 3,021
    Windows 10 Pro 64 bit
       06 Oct 2015 #2

    Does not seem like it is just related to flash player or browsers since does the same on media player and VLC.
    Make sure have most recent display drivers from NVIDIA. Also any system restore points before this happened you can go back to ?
      My System SpecsSystem Spec

  3.    06 Oct 2015 #3

    No system restore, funny because i just checked it seconds before.

    Will try Upgrading Nvidia drivers but I am good with upgrading them because I run NVidia GEforce and it tells me when a new one is available.
      My System SpecsSystem Spec

  4.    06 Oct 2015 #4

    You would be amazed how many websites have videos. The website freezes up, including sometimes my gmail. Pretty annoying.

    Installing a new driver now, fingers crossed.
      My System SpecsSystem Spec

  5. jds63's Avatar
    Posts : 3,021
    Windows 10 Pro 64 bit
       06 Oct 2015 #5

    Captfish020 said: View Post
    You would be amazed how many websites have videos. The website freezes up, including sometimes my gmail. Pretty annoying.

    Installing a new driver now, fingers crossed.
    Not amazed i know, i have been around a long time. Since said not only internet videos, leads me to more of a cause with system. Which browsers give you issues, all ?
    In control panel upper right corner in search box type troubleshoot, select troubleshooting, then go to hardware and sound try run some troubleshooting.
      My System SpecsSystem Spec

  6.    06 Oct 2015 #6

    All browsers. Updating video drivers did not help.

    Troubleshooting could not find a problem
      My System SpecsSystem Spec

  7. jds63's Avatar
    Posts : 3,021
    Windows 10 Pro 64 bit
       07 Oct 2015 #7

    Captfish020 said: View Post
    All browsers. Updating video drivers did not help.

    Troubleshooting could not find a problem
    Definitely not just videos on internet, but also videos on Windows Media Player ? For browsers which ones are you using and do they have latest adobe flash installed, did you receive all Windows updates ? PC know which type of videos do not play, .avi, wmv, Mp4 ,MPEG, etc... ?
      My System SpecsSystem Spec

  8.    07 Oct 2015 #8

    Yes Windows media player, VLC, Chrome, Windows Edge. Its even worse there are multiple things that won't open now. Music won't play.
    Steam won't start. Shows it starts in Task manager then nothing happens and then it disappears from Task manager
    Microsoft Edge browser won't close without using Task manager.
    GMail freezes chrome browser even with no videos on the page.
    AVG interface wouldn't close at all. Even with Task manager it just would say not responding when I tried to End Process. Had to uninstall to get it off my page.

    I have run Spybot, Malwarebytes, Windows Defender, AVG. Looking for viruses or Malware with no joy. I don't know what's going on
    Is it even possible to reinstall Windows 10? It was Free so how does that work??
      My System SpecsSystem Spec

  9. jds63's Avatar
    Posts : 3,021
    Windows 10 Pro 64 bit
       07 Oct 2015 #9

    Captfish020 said: View Post
    Yes Windows media player, VLC, Chrome, Windows Edge. Its even worse there are multiple things that won't open now. Music won't play.
    Steam won't start. Shows it starts in Task manager then nothing happens and then it disappears from Task manager
    Microsoft Edge browser won't close without using Task manager.
    GMail freezes chrome browser even with no videos on the page.
    AVG interface wouldn't close at all. Even with Task manager it just would say not responding when I tried to End Process. Had to uninstall to get it off my page.

    I have run Spybot, Malwarebytes, Windows Defender, AVG. Looking for viruses or Malware with no joy. I don't know what's going on
    Is it even possible to reinstall Windows 10? It was Free so how does that work??
    Thinking till i read end of your post, when did you do the upgrade to Windows 10, was this what you did or did buy PC with it on it. Can never be positive clean install of Windows 10 will solve an issue if not sure what is causing it, especially if hardware.

    Not sure if ever updated system drivers from your manufacturer's site, because do not know if it also came with Win 10 or if you upgraded from Win 7,8, 8.1. If upgraded past 30 days, no going back to older OS unless have an image or a disc for that.

    Want to try a clean install or reset will wipe all software and settings, try even an inplace repair upgrade which will not loose anything i can link them to you, that is your decision first to do and make sure all is backed up first on an external device.

    Other choice for now can try a system file checker and DISM see if it repairs anything.
    (Admin) Command Prompt copy and paste this ,press enter, let it finish
    sfc /scannow

    Same open command prompt copy and paste this and press enter, let it finish
    Dism /Online /Cleanup-Image /RestoreHealth

    reboot PC after, may need to try them few times as directed and reboot after to try to fix all files if they are corrupt and reasons for your issues.
      My System SpecsSystem Spec

  10. jds63's Avatar
    Posts : 3,021
    Windows 10 Pro 64 bit
       07 Oct 2015 #10
      My System SpecsSystem Spec


 
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