Windows 10 blue screens only when I am out of the room


  1. Posts : 251
    Windows 10
       #1

    Windows 10 blue screens only when I am out of the room


    I have had Windows 10 spontaneously reboot on me quite a few times since I upgraded to it on my laptop not long ago, and it's happened three times in the last 24 hours. Unfortunately it always happens when I am out of the room, making tea. This means that I never get to see the blue screen with its error message, and it also means that I am obviously not doing anything to the computer in the time before it crashes which I could say might be the cause of the crash. In other words I don't have the slightest clue what is going on. Is there any way I can get useful information to help diagnose these crashes? For instance is there a way to delay the restart so that I get time to read the error message?
      My Computer


  2. Posts : 100
    Windows 10 64
       #2

    If there is nothing in the event viewer you could try going to http://www.nirsoft.net and downloading AppCrashView which when run will give a list of any apps etc that have crashed in the past and you will see there is a useful description in each report that may help you pinpoint why your computer is crashing.
      My Computer

  3. TairikuOkami's Avatar
    Posts : 4,657
    Windows Home Dev 21H1 x64
       #3

    ricecrispies said:
    For instance is there a way to delay the restart so that I get time to read the error message?
    Uncheck Automatically restart and select to create Automatic memory dump.

    BSOD Minidump - Configure to Create in Windows 10 - Windows 10 Forums
      My Computer


  4. Posts : 251
    Windows 10
    Thread Starter
       #4

    Thanks for your replies! I unchecked "automatically restart", as suggested, and discovered that the culprit was the Lenovo power management driver. I believe that this is connected to the screensaver in some way, which possibly explains why it only crashed when I wasn't using the computer.
      My Computer


 

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