Problems selecting areas and menus using the mousepad


  1. AllySA
    Posts : 1
    Windows 10
       New #1

    Problems selecting areas and menus using the mousepad


    Hello,

    Since installing Windows 10, I am having a lot of trouble clicking on areas and loading menu options using my mousepad. For example;

    - When I go into the start menu, if I go to click on the Power option, it will not load the menu where I can choose to restart, shut down, etc. The menu will flash up for not even half a second and disappear.

    - Another example: when signing up for an account on this website, I was prompted to select a photo from a group of photos for validity but when I clicked on a photo it would not acknowledge this. I was also unable to use the mousepad to click on the tick option to confirm I agree to the terms and conditions etc.

    I've no idea what I can do so I'd be really grateful for any help. The mousepad worked fine before I updated to Windows 10.

    Thanks,

    Ally
      My Computer
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  3. Samsung User
    Posts : 2,834
    Windows 11 Home (x64) Version 21H1 (build 19043.1202)
       New #2

    I know probably you have but have you updated with the latest drivers also have you tried using a wired mouse in a usb port
      My Computer
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