Unresponsive(dead) After shut down For Random Time


  1. Posts : 3
    10
       #1

    Unresponsive(dead) After shut down For Random Time


    Hello,
    After shutting down, putting my computer to sleep, or shutting the lid, My computer becomes entirely unresponsive. The power button does nothing, the lights to indicate it is plugged in are dark, the computer seems to be dead. After a random period of time, ranging from 1 to 9 hours, It comes back to life as if nothing had happened. It seems to be similar to the Hibernation/Sleep problems but significantly magnified. Any help would be greatly appreciated
    Asus G751 i7 nvidia gtx 970m
    ~ Sa Jeel
      My Computer


  2. Posts : 2,834
    Windows 11 Home (x64) Version 21H1 (build 19043.1202)
       #2

    Hi need more information

    How old is the Laptop
    Has this problem only just started
    Was it like it before you installed windows 10
    Have you checked in Settings Power Options
    The more you can give back the more likely we may be able to help you
      My Computer


  3. Posts : 3
    10
    Thread Starter
       #3

    The laptop was purchased brand new in july, The problem started occuring about 2 weeks ago. I have only observed the issue 4 times. The issue was not there before installing windows 10
      My Computer


  4. Posts : 3
    10
    Thread Starter
       #4

    Ok the system is now back operational. Going through the system event log
    Event 1074 carried out by User32 to shutdown is followed 7 seconds later by event ID 42 Source Kernel-Power with the description
    The system is entering sleep.


    Sleep Reason: Application API
    I belive this to be the problem or a key variable to uncovering the problem
      My Computer


 

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