Windows 10: Bootup Takes Two Tries Solved

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  1. Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       02 Nov 2014 #111

    Aha! thanks
    I read that wrong many times, guess I sort of merged 4 and 11 into locked up

    - sorry 'bout that chief!

    I'll wait for your next update ... I gave you a lot of things to do in post 106 and some things to think about or answer in post# 107.

    I looked for the HP_TOOLS (UEFI support) Softpaq on HP and there's about 12 updates after the one HP lists on my machine's download page. I've updated my machine and the Pavilion dv7 / Win8 is listed as supported, so when you catch up, you can try that.

    Bill
    .
      My ComputerSystem Spec


  2. Posts : 14,370
    Windows 10 Insider Preview
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       02 Nov 2014 #112

    Slartybart said: View Post
    I looked for the HP_TOOLS (UEFI support) Softpaq on HP and there's about 12 updates after the one HP lists on my machine's download page. I've updated my machine and the Pavilion dv7 / Win8 is listed as supported, so when you catch up, you can try that.

    Bill
    .
    But this dv7 doesn't have UEFI. Only the legacy BIOS.

    Are you by chance saying that I could have UEFI if I want it? And I'm not at all sure why I would want it.
      My ComputerSystem Spec


  3. Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       03 Nov 2014 #113

    No, I'm saying HP has a diagnostic utility called HP Unified Extensible Firmware Interface (UEFI) Support Environment - but that's too much to type every time
    HP said:
    Description
    This package provides the HP Unified Extensible Firmware Interface (UEFI) Support Environment for the supported notebook models and operating systems. HP UEFI Support Environment provides UEFI based hardware diagnostics used to validate if a system is functioning correctly. Additional support is provided for updating and managing the system BIOS and other device firmware on the system.
    I've tried to get UEFI on my dv6, but you need firmware that supports it, HP doesn't open up the firmware they make available on most consumer machines.

    Just think diagnostics when I mention HP UEFI.

    So how abut the other things
    - having only the Win8 HDD in the machine and posting a disk management shot
    - remove the laptop battery, AC power and reset CMOS
    - Cleaning the keyboard
    - answering the question about a small power button (Quickweb)
    - replacing the CMOS battery
    Chapter 4 of the service manual.
    Read the guidelines, cautions, and other preparatory information before beginning.
    Here's the page relevant to the CMOS battery (aka RTC, coin ...)

    Bill
    .
    Last edited by Slartybart; 03 Nov 2014 at 02:28.
      My ComputerSystem Spec


  4. Posts : 14,370
    Windows 10 Insider Preview
    Thread Starter
       03 Nov 2014 #114

    Slartybart said: View Post
    No, I'm saying HP has a diagnostic utility called HP Unified Extensible Firmware Interface (UEFI) Support Environment - but that's too much to type every time
    HP said:
    Description
    This package provides the HP Unified Extensible Firmware Interface (UEFI) Support Environment for the supported notebook models and operating systems. HP UEFI Support Environment provides UEFI based hardware diagnostics used to validate if a system is functioning correctly. Additional support is provided for updating and managing the system BIOS and other device firmware on the system.
    I've tried to get UEFI on my dv6, but you need firmware that supports it, HP doesn't open up the firmware they make available on most consumer machines.

    Just think diagnostics when I mention HP UEFI.
    OK, will do. That takes a lot of confusion out of the equation.

    Slartybart said: View Post
    So how abut the other things
    First, let me say that the schematics in Chapter 4 are nothing like my dv7-1245dx. Here're a couple of snippets to show what I'm talking about:

    Click image for larger version. 

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    Snippet #1 - Innards

    Click image for larger version. 

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    Snippet #2 - Bottom of dv7-1245dx

    Slartybart said: View Post
    - having only the Win8 HDD in the machine and posting a disk management shot
    Done, as can be seen in the first Snippet

    Slartybart said: View Post
    - remove the laptop battery, AC power and reset CMOS
    This is something I will have to think about and research. My memory is a tad foggy on CMOS and I don't remember what all is entailed in the aftermath, i.e. getting things back to where they were.

    Slartybart said: View Post
    - Cleaning the keyboard
    The keyboard is regularly cleaned.

    Slartybart said: View Post
    - answering the question about a small power button (Quickweb)
    No small power button

    Slartybart said: View Post
    - replacing the CMOS battery
    And this is something else I'm going to have to think about, simply because I will have to go at least 50 miles to get a new one. I used to keep them on hand, but since I've pretty much stopped building my own, the ones I may have on hand would probably be goners. Besides, all my building stuff is in storage.

    Slartybart said: View Post
    Chapter 4 of the service manual.
    As I've noted above, the service manual and my dv7-1245dx disagree on the schematics. If you look above at the snippet of the bottom of the laptop, there's a round disk just above the battery compartment. Would this possibly hold the CMOS? It surely looks as if it could.

    Slartybart said: View Post
    Read the guidelines, cautions, and other preparatory information before beginning.
    Here's the page relevant to the CMOS battery (aka RTC, coin ...)
    Oh, I'm well versed in the dos and don'ts of getting inside a computer, since I've built my own for years; this being the first time I've actually bought a desktop since somewhere in the '90s. I even have the static strap that goes on my wrist.
      My ComputerSystem Spec


  5. Posts : 14,370
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       03 Nov 2014 #115

    Since I had Lappy tumped over with her backside in the air (stop giggling, StarFerret), I couldn't get the screenshot of Disk Management, but here it is now:

    Click image for larger version. 

Name:	Disk Management 10-03-14.PNG 
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      My ComputerSystem Spec


  6. Posts : 14,370
    Windows 10 Insider Preview
    Thread Starter
       03 Nov 2014 #116

    And here is a screenshot from the g Series laptop: Don't pay attention to the dynamic junk I created . . . at some point I'm going to format and reinstall 8.1 and 10, but for now, this will suit my purposes.

    Click image for larger version. 

Name:	HP g Series Laptop Disk Management.PNG 
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    Edit:

    This screenshot has full info, while the older one I (hopefully) deleted did not.

    Note that there's a Simple/Dynamic drive of 199 MB with 166 MB free. No volume label, though.
    (C:/) which I could and did install Windows 10 on. I cannot figure out why one dynamic disk wouldn't allow me to install while the other one (F:/) wouldn't.
    And then we have HP Tools (G:/) which is what I wanted you to see.
    The IRM_CCSA, etc. is a Sandisk Cruzer (don't know why it named itself that).
    New Volume (F:/) - I couldn't install Windows 10 on it, because of it being dynamic.
    RECOVERY (D:/)

    All of the above drives/partitions are Simple/Dynamic except for the Sandisk Cruzer, as you can see. All are NTFS except for HP Tools. All are healthy.

    So, if HP Tools is Fat 32, would it be a problem to have it NTFS as the rest of the files are.

    I'm not thinking in terms of the g Series computer, but putting HP Tools back on the dv7-1245dx.
    Attached Thumbnails Attached Thumbnails HP g Series Laptop Disk Management.PNG  
    Last edited by Wynona; 03 Nov 2014 at 12:31.
      My ComputerSystem Spec

  7.    03 Nov 2014 #117

    I've been checking this marathon every day to see what were the results of installing EasyBCD to add a Dual Boot menu?
      My ComputerSystem Spec


  8. Posts : 14,370
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       03 Nov 2014 #118

    gregrocker said: View Post
    I've been checking this marathon every day to see what were the results of installing EasyBCD to add a Dual Boot menu?
    For the moment, Greg, we're holding off on dual boot. I've been switching out drives so much that it's just confusing, so for now it's Windows 8.1 without a second hard drive installed.
      My ComputerSystem Spec


  9. Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       03 Nov 2014 #119

    CMOS isn't (shouldn't) be anything difficult-don't sweat this too much, just try the easy clears (no power AC or DC, press and hold the power button for a full two minutes)

    I can't see what you see, so thanks for the info on a mismatched manual. I'll look again, but it might be better if you searched HP for dv7 Service Manual- I might find another mismatch
    If you can't locate one, don't sweat that either - you've built machines before.

    The round section on the bottom is your subwoofer (Chapter 2, pg12): http://h10032.www1.hp.com/ctg/Manual/c01613127.pdf


    I found this Service manual - see if it's the one for your machine:
    http://h10032.www1.hp.com/ctg/Manual/c01689926.pdf

    It looks like the CMOS (RTC) battery is near the memory modules, but it's hard to tell in the image.

    Don't try to do too many things at once and please do what I suggest in the order suggested. There's a reason - one suggestion might affect the next or even better, the first suggestion might solve the issue, but something else sidetracked both members. What I mean is the CMOS clear or replacement takes precedence over HP_TOOLS. I'm fairly certain the HP UEFI diags will work on your machine, but the HP support page doesn't list the software. The SoftPaq release notes do list the dv7 though.

    The HP_TOOLS part MUST be
    File system format: FAT32
    Volume Label: HP_TOOLS

    The drive letter is not important - it can be any letter.

    I manually created it on my machine with 3.9 GB (that's because it also held the QuickWeb software). Your other machine only shows 103 MB. That's probably enough for just the diagnostic software. You might want to make it a little larger - say 150 MB or 200 MB.

    In keeping things simple - please only present information specific to the machine with the issue. Members help on more than one thread and seeing information from another machine might be confusing.

    Bill
    .
      My ComputerSystem Spec


  10. Posts : 14,370
    Windows 10 Insider Preview
    Thread Starter
       03 Nov 2014 #120

    Slartybart said: View Post
    CMOS isn't (shouldn't) be anything difficult-don't sweat this too much, just try the easy clears (no power AC or DC, press and hold the power button for a full two minutes).
    I had my hands all over the CMOS/RTC battery last night! On this system it's encased in blue, is a 3M battery and is plugged into a second small circuit board beside the hard drives. If I choose to reset the CMOS, how long should I leave it unplugged? And that would be much more convenient than holding a power button down for two whole minutes for this hyperactive gal!

    Slartybart said: View Post
    I can't see what you see, so thanks for the info on a mismatched manual.
    After being sent in circles on the HP site, I resorted to looking on the Internet and Bing found it for me. Note the different shape of the service cover on page 54. That's what alerted me to the fact that the schematic was all wrong. The dv7-1245dx manual can be found at http://h10032.www1.hp.com/ctg/Manual/c02842278.pdf

    Slartybart said: View Post
    Don't try to do too many things at once and please do what I suggest in the order suggested. There's a reason - one suggestion might affect the next or even better, the first suggestion might solve the issue, but something else sidetracked both members. What I mean is the CMOS clear or replacement takes precedence over HP_TOOLS. I'm fairly certain the HP UEFI diags will work on your machine, but the HP support page doesn't list the software. The SoftPaq release notes do list the dv7 though.
    OK, I'll regroup tomorrow morning and do what I need to do, one thing at a time in the order you've prescribed.

    Slartybart said: View Post
    The HP_TOOLS part MUST be
    File system format: FAT32
    Volume Label: HP_TOOLS
    I am sooooooooo glad I asked that question!
      My ComputerSystem Spec


 
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