1. Joined : Sep 2015
    Posts : 7
    Windows 7 Pro
       27 Sep 2015 #1

    How to revert to W7 when can only get into W10 safe mode?


    Long story short, W10 doesn't support my built in Intel video chip and there is no driver and W10 wont let me load Windows Basic Video driver so I need to go back to W7. I can only get into Safe Mode so I don't see how to do the reversal. Windows.old exists. How do I get the computer to revert from Safe Mode?

    Thanks
    steve rose
      My System SpecsSystem Spec


  2. Joined : Jul 2015
    California
    Posts : 186
    Kernel 4.x.x
       27 Sep 2015 #2

    Hi, is the graphics chip in your computer a Intel Graphics Media Accelerator 3100?


    Also, to get Windows 7 back, you'll need to reinstall Windows 7.

    Which version did you have prior to upgrading? (eg Windows 7 64bit Enterprise, Windows 7 32bit Ultimate, etc)
      My System SpecsSystem Spec


  3. Joined : Sep 2015
    Posts : 7
    Windows 7 Pro
       27 Sep 2015 #3

    It is an Intel Q35 Express Chipset embedded driver. As to rolling back to W7, why do I need to reinstall when W10 made the windows.old folder as it should have during the upgrade from W7? According to everything I have read, if I was able to get into the full version of W10, I would find an option to revert to W7 without problem.

    Thanks for your help
    steve rose
      My System SpecsSystem Spec


  4. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,334
    Windows 10 Pro X64 14393.576
       27 Sep 2015 #4
      My System SpecsSystem Spec


  5. Joined : Sep 2015
    Posts : 7
    Windows 7 Pro
       27 Sep 2015 #5

    Hi Rich,

    Thanks. The problem is that I can only get a Desktop screen if I go into Safe Mode and this option does not exist in Safe Mode. In fact, the only way I can get the Start Menu to work is to right click it and it does not have an option for a regular menu that shows Settings.

    If you can help me find a way to make this happen I would be greatly appreciative.
    All the best
    steve rose
      My System SpecsSystem Spec

  6.   My System SpecsSystem Spec


  7. Joined : Jan 2015
    UK, Midlands
    Posts : 6,548
    Win 10 Pro (1607)
       28 Sep 2015 #7
      My System SpecsSystem Spec


  8. Joined : Sep 2015
    Posts : 7
    Windows 7 Pro
       28 Sep 2015 #8

    Thanks for the link- i had not seen the shift F8. Did it work for you?
      My System SpecsSystem Spec


  9. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,334
    Windows 10 Pro X64 14393.576
       28 Sep 2015 #9
      My System SpecsSystem Spec


 


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