Windows 10: How to revert to W7 when can only get into W10 safe mode?

  1.    27 Sep 2015 #1

    How to revert to W7 when can only get into W10 safe mode?

    Long story short, W10 doesn't support my built in Intel video chip and there is no driver and W10 wont let me load Windows Basic Video driver so I need to go back to W7. I can only get into Safe Mode so I don't see how to do the reversal. Windows.old exists. How do I get the computer to revert from Safe Mode?

    steve rose
      My ComputerSystem Spec

  2.    27 Sep 2015 #2

    Hi, is the graphics chip in your computer a Intel Graphics Media Accelerator 3100?

    Also, to get Windows 7 back, you'll need to reinstall Windows 7.

    Which version did you have prior to upgrading? (eg Windows 7 64bit Enterprise, Windows 7 32bit Ultimate, etc)
      My ComputersSystem Spec

  3.    27 Sep 2015 #3

    It is an Intel Q35 Express Chipset embedded driver. As to rolling back to W7, why do I need to reinstall when W10 made the windows.old folder as it should have during the upgrade from W7? According to everything I have read, if I was able to get into the full version of W10, I would find an option to revert to W7 without problem.

    Thanks for your help
    steve rose
      My ComputerSystem Spec

  4. Ztruker's Avatar
    Posts : 6,414
    Windows 10 Pro X64 17134.191
       27 Sep 2015 #4
      My ComputersSystem Spec

  5.    27 Sep 2015 #5

    Hi Rich,

    Thanks. The problem is that I can only get a Desktop screen if I go into Safe Mode and this option does not exist in Safe Mode. In fact, the only way I can get the Start Menu to work is to right click it and it does not have an option for a regular menu that shows Settings.

    If you can help me find a way to make this happen I would be greatly appreciative.
    All the best
    steve rose
      My ComputerSystem Spec

  6.   My ComputerSystem Spec

  7.    28 Sep 2015 #7
      My ComputerSystem Spec

  8.    28 Sep 2015 #8

    Thanks for the link- i had not seen the shift F8. Did it work for you?
      My ComputerSystem Spec

  9. Ztruker's Avatar
    Posts : 6,414
    Windows 10 Pro X64 17134.191
       28 Sep 2015 #9
      My ComputersSystem Spec


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