Help w/ blank screen/cursor


  1. Posts : 1
    Windows 10
       #1

    Help w/ blank screen/cursor


    Hello
    Shortly after upgrading my nVidia drivers to a Windows 10 version (about a week ago), I've been getting the now famous blank screen with a cursor. I can bring up the "Projectors" menu (Winkey + P) but nothing else.

    I can get into the Troubleshooting boot mode, however all forms of Safe Mode yield the same result. I've tried the Restore option to no avail, and none of my restore points are working either.

    If anyone has any sort of idea besides totally reformatting, it'd be great. Thanks,
    OHN
      My Computer


  2. Posts : 42,733
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Hello, I can sympathise having had a black screen on first upgrade attempt but for a very different reason, then a peculiarity until my Nvidia driver was installed.

    I assume your aim would be to roll the driver back, and it seems you can log in.

    'Easy' option:
    You've said System Restore isn't helpful here.
    Do you use disk imaging, and if so, do you have a suitable image? (Very very strongly recommended - e.g. Macrium Reflect, Aomei Backupper...)

    Otherwise, as you mentioned Win key + P, what happens if you use Win key + X, Win key + R?

    If you can get to the control panel, device manager, you could roll the driver back.
      My Computers


 

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