1.    25 Sep 2015 #1
    Join Date : Sep 2015
    Austria
    Posts : 4
    Windows 10

    Home button, cortana, connecting to internet not working


    Soon after downloading Windows 10, problems started emerging. Nothing happens when I click on the the icons for home, cortana, connecting to the internet, or power. It is impossible to establish an internet connection, the troubleshooter "couldn't identify the problem". The audio service is also malfunctioning.

    I tried to run a recovery, but was unable to do so, as "The Volume Shadow Copy service used by System Restore is not working". I ran sfc/scannow several times, and the result is that it "found corrupt files but was unable to fix some of them".

    Thanks in advance for any help!
      My ComputerSystem Spec
  2.    26 Sep 2015 #2
    Join Date : Sep 2015
    Posts : 1
    Windows 10

    Quote Originally Posted by dbowsmount View Post
    Soon after downloading Windows 10, problems started emerging. Nothing happens when I click on the the icons for home, cortana, connecting to the internet, or power. It is impossible to establish an internet connection, the troubleshooter "couldn't identify the problem". The audio service is also malfunctioning.

    I tried to run a recovery, but was unable to do so, as "The Volume Shadow Copy service used by System Restore is not working". I ran sfc/scannow several times, and the result is that it "found corrupt files but was unable to fix some of them".

    Thanks in advance for any help!

    there is a post at DISM in Windows 8.1: The remote procedure call failed which relates to windows 8.1 but the procedure is identical for windows 10
      My ComputerSystem Spec
  3.    26 Sep 2015 #3
    Join Date : Sep 2015
    Austria
    Posts : 4
    Windows 10
    Thread Starter

    More help required


    Unfortunately, what was suggested on the page didn't help either. I ran sfc /scannow in safe mode, with the same result. I tried resetting, but it "could not find the recovery environment". I don't have Windows installation or recovery media. Any ideas what I should try now?

    Once again, thanks in advance.
      My ComputerSystem Spec
  4.    01 Oct 2015 #4
    Join Date : Sep 2015
    Austria
    Posts : 4
    Windows 10
    Thread Starter

    The problem was finally solved, but I had to go to a computer service shop, where all software was removed, and Windows 10 reinstalled.
      My ComputerSystem Spec

 


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