1. Joined : Sep 2015
    Posts : 2
    Windows 10 Pro x64
       25 Sep 2015 #1

    Random Restarts on HP ProBook


    Hi

    I have fresh installed Win 10 x64 on my HP ProBook 450, yet every now and then it freezes with only the mouse cursor movable and then restarts the laptop. I though it was the upgrade from Win 8.1 but the same thing happens after a fresh install. HP have confirmed that they have some issues with Windows 10 on their machines. Any solution from an HP user? Thanks.
      My System SpecsSystem Spec


  2. Joined : Jan 2015
    UK, Midlands
    Posts : 6,521
    Win 10 Pro (1607)
       25 Sep 2015 #2

    Hi, have you checked the event log to see if anything shows up?
    (I have an HP G60, which came with Vista, and works reliably, but a whole different set of hardware and drivers is a different matter).

    If your PC originally came with an earlier version of Windows or has earlier drivers available and you can identify the restart being driver-related, you might try an earlier version of a driver, if that's applicable in your case.
      My System SpecsSystem Spec


  3. Joined : Sep 2015
    Posts : 2
    Windows 10 Pro x64
       25 Sep 2015 #3

    Thanks for the response. Will try some old drivers for Chipset and video and see if it makes a difference.
      My System SpecsSystem Spec


 


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