1.    23 Sep 2015 #1
    Join Date : Sep 2015
    Posts : 5
    Windows 10

    Red X on Tray Icon appears on Wifi and Audio


    Hi guys. Im having a problem. What happened was i tried opening a software called Pokemon Revolution online. People call it a client. When i did, it crashed and became "not responding." So what i did was held the power button to force restart it.

    Now, when it restarted it (Im using Windows 10 on an Atheros Asus netbook), there was a prompt telling me that a file called system32/somethingsomethingsomething/Desktop cannot be found. And the desktop looks like it's been cleanedexcept the sole Recycle Bin icon. The wallpaper got retained though.

    And so i restarted it again. This time, my desktop got restored to everthing, except that 2 red X's appeared in two icons in trays: the wifi and the audio. The audio i can deal with by troubleshooting. (Although it returns after 10 minutes or so). But the wifi is more pressing. The thing is, when i hover the cursor in the wifi icon, it shows me that it is indeed connected because i can see the wifi name. Oftentimes, it just says "Identifying... No Internet Access."

    Another weird thing is that The wifi symbol used to be three curved convex lines, right? However, when the red X appears, the wifi icon becomesa rectangular image of a monitor. I cannot connect to the internet or use my audio after the crash.

    Other details:
    > when i restart my netbook, the wifi is okay. It shows me the regular three curved lines. But when the desktop is done setting up after i log in, it reverts back to the error.

    Please do help me. Im a broke student and i need my internet connection for research.

    Thanks so much
      My ComputerSystem Spec
  2.    23 Sep 2015 #2
    Join Date : Aug 2015
    Posts : 86
    Windows 10 Pro

    Have you tried the possibility of using system restore to go back before you installed that game? There is also a possibility that you could download the driver for your ASUS from another computer and reinstall them or if you have the driver disc available to try that. Or, you can go to device manager and remove the device (audio and wifi, but do not delete the driver) and let it reinstall itself after the reboot is completed.
      My ComputerSystem Spec
  3.    23 Sep 2015 #3
    Join Date : Aug 2015
    Posts : 181
    Windows 10

    Download the wifi driver from the manufacturer and install it.
      My ComputerSystem Spec
  4.    23 Sep 2015 #4
    Join Date : Sep 2015
    Posts : 5
    Windows 10
    Thread Starter

    Quote Originally Posted by satchmo View Post
    Download the wifi driver from the manufacturer and install it.
    Hi guys thanksfor ur suggestion. Im sorry i dont know what a driver is, or how to perform the processes that u suggested.. can u maybe direct me to a tutorial that might help?
      My ComputerSystem Spec
  5.    24 Sep 2015 #5
    Join Date : Sep 2015
    Posts : 5
    Windows 10
    Thread Starter

    Quote Originally Posted by GamerwGlasses View Post
    Have you tried the possibility of using system restore to go back before you installed that game? There is also a possibility that you could download the driver for your ASUS from another computer and reinstall them or if you have the driver disc available to try that. Or, you can go to device manager and remove the device (audio and wifi, but do not delete the driver) and let it reinstall itself after the reboot is completed.
    i wanna try the remove the device, but how do i not delete the drivwer? im sorry im so confused. can you walk me through it
      My ComputerSystem Spec

 


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