Page 1 of 5 123 ... LastLast
  1.    22 Sep 2015 #1

    Spinning Dots at Boot Up


    I have win 10 x64 on a Dell XPS 8700. It had Win 8.1. Been on Win 10 since release. Today my son went to reboot the computer and at boot, just got spinning dots. He turned it off, same thing. Got to a diagnostic and it said it could not repair. So I decided to use Acronis 2016 to restore the weekly image from Sunday. Acronis said restore was successful, but same thing, Just spinning dots under the dell logo.

    Any Ideas?
      My System SpecsSystem Spec

  2.    22 Sep 2015 #2

    i just did a reset and now same thing is happening. I am at a loss.
      My System SpecsSystem Spec

  3.    23 Sep 2015 #3

    Spent the night working on this and no luck.

    First, the drive is a Samsung 850 SSD (256GB). I upgraded to that shortly after I got the system in Arpil. I still have the original dell drive with 8.1 on it. So I tried booting to that and it boot fine. So I do not think this is a hardware issue.

    I tried restoring two different acronis images to the SSD thinking one might be bad. Both said succeeded but the same issue happens with the spinning dots. I also tried restoring to a new hard drive (instead of SSD a 2TB I have) and same thing.

    I put the SSD in another computer and with the Samsung Magician software it said the drive is fine. There was a firmware update for it so I updated the firmware. I also wiped the drive using diskpart (clean command) to delete the EUFI partition thinking why not at this point. I have not tried another restore yet.

    Anyone have any ideas?

    thanks
      My System SpecsSystem Spec


  4. Joined : Feb 2015
    Bamberg Germany
    Posts : 12,898
    Microsoft Windows 10 Pro 64-bit 14393 Multiprocessor Free
       23 Sep 2015 #4

    Have you tried a clean install? Could have been that the boot manager was/is corrupt.. A lot of people that used Acronis have reported problems with it's imaging saying ok good, but upon re-image it sometimes fails or corrupts in Windows 8 & 10. Try using Macrium, Reflect Free. Reflect also has a built in boot repair in the WinPE recovery environment, should something happen.
      My System SpecsSystem Spec

  5.    23 Sep 2015 #5

    Thanks for the reply. I am pulling my hair out on this.

    I have not tried a clean install. do I need to go back to win 8.1 first and then upgrade?

    I find it odd that i got the issue of the spinning dots and then the re-image the same thing. I am wondering if something else is going on. If acronis failed, I would assume the might be some other type of issue. Also, I tried using the reset with keeping my files but had the same results.

    FYI, I did use acronis with win 8.1 when I go the new SSD to go from the HD to SSD.
      My System SpecsSystem Spec


  6. Joined : Feb 2015
    Bamberg Germany
    Posts : 12,898
    Microsoft Windows 10 Pro 64-bit 14393 Multiprocessor Free
       23 Sep 2015 #6

    rinconmike said: View Post
    Thanks for the reply. I am pulling my hair out on this.

    I have not tried a clean install. do I need to go back to win 8.1 first and then upgrade?

    I find it odd that i got the issue of the spinning dots and then the re-image the same thing. I am wondering if something else is going on. If acronis failed, I would assume the might be some other type of issue. Also, I tried using the reset with keeping my files but had the same results.

    FYI, I did use acronis with win 8.1 when I go the new SSD to go from the HD to SSD.
    If 10 was already activated- no. You will be aske 3 times to give the key code, just: 1. skip 2.skip. 3. Do this later, then when windows is finished installing and you have an internet connection it will reactivate automatically, you'll see this in settings>update and security>activation.

    If there boot manager was corrupt and it was not a Full disk image & just the os partition that might explain the problem,
      My System SpecsSystem Spec

  7.    23 Sep 2015 #7

    thanks. I did do a full disk image with all partitions. I guess I will try a clean install. I need to find where to download.
      My System SpecsSystem Spec


  8. Joined : Feb 2015
    Bamberg Germany
    Posts : 12,898
    Microsoft Windows 10 Pro 64-bit 14393 Multiprocessor Free
       23 Sep 2015 #8

    How to Create a Bootable USB Flash Drive to Install Windows 10

    How to Clean Install Windows 10
    Here is a couple of tutorials from @Brink to help out, they have links in them for further information and tools.
      My System SpecsSystem Spec

  9.    23 Sep 2015 #9

    thanks, I just tried another reset this time not to save any of my files and the same thing is happening. Very Frustrating.
      My System SpecsSystem Spec


  10. Joined : Feb 2015
    Bamberg Germany
    Posts : 12,898
    Microsoft Windows 10 Pro 64-bit 14393 Multiprocessor Free
       23 Sep 2015 #10

    I don't use reset or system restore, just Macrium. Which incidentally also has the option to create not only the recovery USB, but also a recovery boot menu option, and on my 840 Pro recovery takes only about 7 minute then(SATA 3 SSD being much faster than a USB 3.0.
      My System SpecsSystem Spec


 
Page 1 of 5 123 ... LastLast


Similar Threads
Thread Forum
Solved Safely Remove Hardware icon with nothing plugged in, shows 3 dots(...)
I installed Windows 10 on my desktop and the safely remove hardware icon is always there even when nothing is plugged in. When nothing's plugged in, clicking the icon just shows 3 dots (...) and a link to open the Hardware and Devices window (or...
Drivers and Hardware
Solved HDD spinning down/clicking every 30 seconds
Hi there, first-time poster here. Usually I'm one to exhaust every single possibility before asking for help, but as of right now I am rather desperate to find an answer because this issue is driving me MAD. As stated in the title, my second HDD...
Performance & Maintenance
Nearly infinite spinning dots on grey background before lock screen
I have a clean (other than a few new programs) windows 10 install on my pretty powerful desktop. Just today for some irrational reason, when I boot up my PC, and select the OS I want, I'm met with a great screen with the spinning dot animation. So...
General Support
Win 10: Grey Spinning wheel: How to create USB recovery?
I have a custom built dual boot Win 7 64 bit OS. I got notified about upgrade availability and upgraded successfully with a minor glitch. (The monitor display went off with frequency mismatch. While I was searching for help the machine restarted...
Installation and Setup
Stuck on configure with spinning wheel
Update stuck on spinning wheel following download of drivers etc and after copying files. Black screen with blue logo and continuos spinning wheel.
Installation and Setup
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:55.
Find Us
Twitter Facebook Google+



Windows 10 Forums