Spinning Dots at Boot Up

Cliff S · 23 Sep 2015

rinconmike said:

So if I kept the UEFI partition from the clean install and just imaged the os, should I have gotten different results?

I have absolutely no idea, sorry. I always make full images, no just partitions, no incremental and no differential, they all have a chance of corrupting.

rinconmike · 23 Sep 2015

That is what I do with acronis. Full images. For some reason, they are just not working.

Cliff S · 23 Sep 2015

rinconmike said:

That is what I do with acronis. Full images. For some reason, they are just not working.

Like I said before, it could be a hardware issue too, if every thing worked well before and suddenly this. That's why I recommended you try the BSOD forum. Before that, open your PC check that the connections sit well, specially the RAM and disk.

rinconmike · 23 Sep 2015

thanks, I did not pull and reset any parts, but I did run a dell diag again and all passed. I also tried the hold hard drive i have 8.1 on and it boot fine. I am not going to try and restore the last image I made with 8.1 before going to 10 (made on 8/3/15).

rinconmike · 23 Sep 2015

one note, my son stated he did a reboot when a game Ark Survival was updating and he went to do a restart. That is when the first spinning dots issue happened. Then he force powered it off. Not sure if that cuased it, but still the restores should work. But those could be two unrelated issues where the acronis restore just does not work with 10.

eLPuSHeR · 23 Sep 2015

Tried doing a chkdsk /f on that partition?

rinconmike · 23 Sep 2015

i did not try chkdsk. I cannot get into windows. I just did a restore of the last image I made with win 8.1 and that worked and system seems fine. Must be something with win 10 and acronis. Maybe my original spinning dots issues is separate from teh spinning dots after the acronis restore. I do not know. Grasping at air here for a solution.

I think I will try one more restore of the win 10 image and then use the recovery usb drive to do a repair. I do not remember now if I tried that!?!?

rmonroe36 · 23 Sep 2015

rinconmike said:

i did not try chkdsk. I cannot get into windows. I just did a restore of the last image I made with win 8.1 and that worked and system seems fine. Must be something with win 10 and acronis. Maybe my original spinning dots issues is separate from teh spinning dots after the acronis restore. I do not know. Grasping at air here for a solution.

I think I will try one more restore of the win 10 image and then use the recovery usb drive to do a repair. I do not remember now if I tried that!?!?

Check out this Acronis blurb:
https://kb.acronis.com/content/56196

Rich

rinconmike · 23 Sep 2015

thanks. I had the latest acronis 2015 build. It should work. Image says it restored, but just will not boot to windows. Now makes me thinks all my images on all my systems using 2015 are useless.

axe0 · 23 Sep 2015

Thank you @Cliff S for mentioning me :)

Hi @rinconmike,

I have read the thread, it sounds for me like the SSD might be damaged, or something else is going on like windows cannot load something properly or software causing problems.
About this part

one note, my son stated he did a reboot when a game Ark Survival was updating and he went to do a restart. That is when the first spinning dots issue happened. Then he force powered it off. Not sure if that cuased it, but still the restores should work. But those could be two unrelated issues where the acronis restore just does not work with 10.

This might be a cause, but the question would be for how long your son has waited before he forced a shut down.

But I prefer to help you in the BSOD section if you don't mind :)

As Cliff S stated please read the BSOD Posting Instructions & How to upload files