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  1. Joined : Sep 2015
    Posts : 15
    Windows 10
       22 Sep 2015 #1

    Windows Explorer issues - Help with CBS.log analysis


    Hi all, since upgrading from 8.1 Pro to 10 Pro (x64) I have noticed some weird bugs right off the bat - most of them seem related to Windows Explorer. For example, once every couple of hours, when I'm interacting with a folder, it'll start to rapidly flash and I'm unable to interact with it for about 30 seconds, but afterwards it's fine. Another strange occurrence is that context menus are often missing items, or even the entire list: http://puu.sh/k571m/ee0fbb2070.png (the items are still there, just invisible). It was a clean install to an SSD drive and I've only installed key drivers and software; I am also running MalwareBytes on top of Defender. I'd really prefer not to have to start from scratch again if possible, especially if the issues could reoccur, so have included the results of my CBS.log (sfc /scannow): http://puu.sh/kk3kY/4449b7d6c0.log. If someone could let me know what's causing the issue and how I can go about fixing it, that would be grand. Cheers!
      My System SpecsSystem Spec

  2.    22 Sep 2015 #2

    You could try uninstalling kb3081455 and then running windows update and installing it again as you have this error:
    Code:
    2015-09-08 22:17:30, Info                  DPX    Extraction of file: update.ses failed because it is not present in the container (\\?\C:\Windows\SoftwareDistribution\Download\75f3af1b940c5b737863e8a342647905\windows10.0-kb3081455-x64-express.cab).
    2015-09-08 22:17:30, Info                  DPX    DpxException hr=0x80070002 code=0x020109
    2015-09-08 22:17:30, Info                  CBS    Not able to add file to extract: update.ses [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    Also (after probably) try running dism /online /cleanup-image /restorehealth and then sfc /scannow again.
      My System SpecsSystem Spec


  3. Joined : Sep 2015
    Posts : 15
    Windows 10
       22 Sep 2015 #3

    halasz said: View Post
    You could try uninstalling kb3081455 and then running windows update and installing it again as you have this error:

    Code:
    2015-09-08 22:17:30, Info                  DPX    Extraction of file: update.ses failed because it is not present in the container (\\?\C:\Windows\SoftwareDistribution\Download\75f3af1b940c5b737863e8a342647905\windows10.0-kb3081455-x64-express.cab).
    2015-09-08 22:17:30, Info                  DPX    DpxException hr=0x80070002 code=0x020109
    2015-09-08 22:17:30, Info                  CBS    Not able to add file to extract: update.ses [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    Also (after probably) try running dism /online /cleanup-image /restorehealth and then sfc /scannow again.
    Hi, thanks for checking it out halasz

    I uninstalled the update, restarted, and reinstalled the update. I then ran the first command you suggested, but got the following error:
    Code:
    Error: 0x800f081f
    The source files could not be found.
    Use the "Source" option to specify the location of the files that are required t
    o restore the feature. For more information on specifying a source location, see
     Configure a Windows Repair Source.
    
    The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
    Here's the contents of dism.log: http://puu.sh/kk6oC/ee2c4a8bfa.log

    I then ran sfc /scannow and also got the same error as before. here's my updated CBS.log: http://puu.sh/kk6uK/c985b86690.log

    I also noticed that Windows Update is having a problem installing one of the updates, I'm not sure if it's related to the issue we're discussing but thought I'd mention it just in case: Security Update for Internet Explorer Flash Player for Windows 10 for x64-based Systems (KB3087040) - Error 0x80004005
      My System SpecsSystem Spec


  4. Joined : Sep 2015
    Posts : 15
    Windows 10
       28 Sep 2015 #4

    Is anyone able to help me with this issue? As I work from home it's becoming unmanageable
      My System SpecsSystem Spec


  5. Joined : Oct 2014
    Posts : 1,452
    W10 Pro + W10 Preview
       28 Sep 2015 #5

    crimsonnight said: View Post
    Is anyone able to help me with this issue? As I work from home it's becoming unmanageable
    In Admin Command Prompt copy paste the following.

    dism.exe /online /cleanup-image /scanhealth

    dism.exe /online /cleanup-image /restorehealth

    Then type exit press enter
    Then run Windows Update again.
      My System SpecsSystem Spec


  6. Joined : Sep 2015
    Posts : 15
    Windows 10
       28 Sep 2015 #6

    dencal said: View Post
    In Admin Command Prompt copy paste the following.

    dism.exe /online /cleanup-image /scanhealth

    dism.exe /online /cleanup-image /restorehealth

    Then type exit press enter
    Then run Windows Update again.
    Hi there,

    I appreciate you getting in touch, but I wrote in my last post that the command you've suggested failed. Nevertheless, I've tried again and here is the result:

    Code:
    Microsoft Windows [Version 10.0.10240](c) 2015 Microsoft Corporation. All rights reserved.
    
    
    C:\Windows\system32>dism.exe /online /cleanup-image /scanhealth
    
    
    Deployment Image Servicing and Management tool
    Version: 10.0.10240.16384
    
    
    Image Version: 10.0.10240.16384
    
    
    [==========================100.0%==========================]
    The component store is repairable.
    The operation completed successfully.
    
    
    C:\Windows\system32>dism.exe /online /cleanup-image /restorehealth
    
    
    Deployment Image Servicing and Management tool
    Version: 10.0.10240.16384
    
    
    Image Version: 10.0.10240.16384
    
    
    [==========================100.0%==========================]
    
    
    Error: 0x800f081f
    
    
    The source files could not be found.
    Use the "Source" option to specify the location of the files that are required t
    o restore the feature. For more information on specifying a source location, see
     http://go.microsoft.com/fwlink/?LinkId=243077.
    
    
    The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
    
    
    C:\Windows\system32>
      My System SpecsSystem Spec


  7. Joined : Oct 2014
    Posts : 1,452
    W10 Pro + W10 Preview
       28 Sep 2015 #7

    You state you did a clean install....with what, a DVD or a USB.?
    That would be your source, so insert on bootup, choose Repair your Computer, Troubleshoot, Advanced Options, Startup Settings.
    Select Restart, This should allow you to rectify your problem.
      My System SpecsSystem Spec


  8. Joined : Jun 2015
    Posts : 1,604
    Windows 3.1 to Windows 10
       28 Sep 2015 #8

    your issue is cause by a missing windows update package..

    it is looking for KB in Windows\SoftwareDistribution\Download\

    you are asking Dism to repair a file and the repair source it is not there - thus dism needing the repair source
      My System SpecsSystem Spec


  9. Joined : Sep 2015
    Posts : 15
    Windows 10
       28 Sep 2015 #9

    Kyhi said: View Post
    your issue is cause by a missing windows update package..

    it is looking for KB in Windows\SoftwareDistribution\Download\

    you are asking Dism to repair a file and the repair source it is not there - thus dism needing the repair source
    Ok, that makes sense, how do I go about fixing it though?

    I also tried Dencal's suggestion, but it hasn't worked.
      My System SpecsSystem Spec


  10. Joined : Jun 2015
    Posts : 1,604
    Windows 3.1 to Windows 10
       29 Sep 2015 #10
      My System SpecsSystem Spec


 
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