Windows 10: Clock "slows down", yet is able to manually sync correctly

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  1. Posts : 40
    W10 Home 1607, build 14393.693
       11 Sep 2015 #1

    Clock "slows down", yet is able to manually sync correctly


    Hello!

    Windows clock somehow manages to get out of sync even when the computer is up and running. For example, I now synced the clock and it went from about 12:17 to 14:05! Usually the difference is not so big, about 5-10 minutes. It also happens when I've set the time manually. And when I shut the computer down or put it to sleep, it resumes correctly (not entirely sure though as the time is constantly showing wrong results). When manually switching off the automatic sync and then turning it back on, the system receives the correct time from time.windows.com. Yet it isn't able to sync itself correctly automatically.

    The motherboard is now about six years old - it feels that I might have to change its battery. Should I go forward with that or could the problem lie elsewhere?

    Edit: During posting this question (about 10 minutes), the system lost 3 minutes! This forum showed the correct time, my system did not.
    Last edited by Szark; 11 Sep 2015 at 06:22. Reason: Additional info
      My ComputerSystem Spec

  2.    11 Sep 2015 #2

    It might well be that the CMOS battery is getting empty. Before you get a new one, you can also try the below procedure:

    This issue can be caused by the Windows Time service being corrupt. You can try to take the following steps to troubleshoot this issue.

    Run the following command in an elevated command prompt: net stop w32time
    w32tm /unregister
    w32tm /register
    net start w32time
    Then, please restart the computer to test the issue again.

    If any error message was received when doing these steps, please let us know.
      My ComputerSystem Spec

  3.    11 Sep 2015 #3

    Your system battery is on its way out. Get a replacement.
      My ComputerSystem Spec


  4. Posts : 16,539
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu
       11 Sep 2015 #4

    Szark said: View Post
    Hello!

    Windows clock somehow manages to get out of sync even when the computer is up and running. For example, I now synced the clock and it went from about 12:17 to 14:05! Usually the difference is not so big, about 5-10 minutes. It also happens when I've set the time manually. And when I shut the computer down or put it to sleep, it resumes correctly (not entirely sure though as the time is constantly showing wrong results). When manually switching off the automatic sync and then turning it back on, the system receives the correct time from time.windows.com. Yet it isn't able to sync itself correctly automatically.

    The motherboard is now about six years old - it feels that I might have to change its battery. Should I go forward with that or could the problem lie elsewhere?

    Edit: During posting this question (about 10 minutes), the system lost 3 minutes! This forum showed the correct time, my system did not.
    Are you, by chance, dual booting with a Linux distro?
      My ComputersSystem Spec


  5. Posts : 40
    W10 Home 1607, build 14393.693
    Thread Starter
       12 Sep 2015 #5

    Cliff S said: View Post
    Are you, by chance, dual booting with a Linux distro?
    No, I'm not. This system had a W7Pro clean install plus user-initiated W10 upgrade on the launch day.

    I now tried Joergi's solution:
    Attachment 37010

    I'll report if there's any improvement.

    Thanks for suggestions!
      My ComputerSystem Spec


  6. Posts : 16,539
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu
       12 Sep 2015 #6

    Szark said: View Post
    No, I'm not. This system had a W7Pro clean install plus user-initiated W10 upgrade on the launch day.

    I now tried Joergi's solution:
    Attachment 37010

    I'll report if there's any improvement.

    Thanks for suggestions!
    Have you tried changing the time sync settings from time.windows.com to time.nist.gov?
      My ComputersSystem Spec

  7.    12 Sep 2015 #7

    The CMOS battery isn't used when PC is running - clock - Why do PCs still require a CMOS battery? - Super User and as time is kept OK when turned off the battery is most likely not the issue.

    You could have a look here for other causes (I know it is an old thread but so is your MB ) Slow Clock or Lagged Time on Win7 x64
      My ComputerSystem Spec


  8. Posts : 40
    W10 Home 1607, build 14393.693
    Thread Starter
       13 Sep 2015 #8

    It seems that as of now, changing the update server address from time.windows.com to time.nist.gov did solve the problem! The clock has been correct for at least 12 hours

    Thanks to everyone for input!
      My ComputerSystem Spec


  9. Posts : 16,539
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu
       13 Sep 2015 #9

    Szark said: View Post
    It seems that as of now, changing the update server address from time.windows.com to time.nist.gov did solve the problem! The clock has been correct for at least 12 hours

    Thanks to everyone for input!
    You're welcome, keep us updated please.
      My ComputersSystem Spec


  10. Posts : 40
    W10 Home 1607, build 14393.693
    Thread Starter
       18 Sep 2015 #10

    So, out of nowhere, the problem has returned. I checked and the update server is still time.nist.gov (meaning Windows hasn't forced the default one).

    It all still happens when the computer is running, so I'm reluctant in terms of going for a new battery, though maybe I should just do it "just in case". I've heard different opinions about whether the clock is using the CMOS battery during computer uptime or not.

    Edit: I think I'm going to try the motherboard's (Gigabyte) support service also.
      My ComputerSystem Spec


 
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