Windows 10: "The program don't support the project" Solved

Page 1 of 3 123 LastLast
  1.    06 Sep 2015 #1

    "The program don't support the project"


    I have recently upgraded to Windows 10 on an eight year old laptop which previously was running Windows 7. Everything appears to have gone well and I am enjoying the new operating system. However, every time I boot up and get to the desktop a small box appears on the screen with the following wording "Warning. The program don't support the project" with an OK button and an X close button. Clicking on either of these closes the box and I simply carry on as normal. Has anyone else experienced this strange message? What concerns me is the bad grammar "don't support" and I am concerned it might be some sort of malware.

    I attach a screenshot.

    Click image for larger version. 

Name:	The program.JPG 
Views:	78 
Size:	24.0 KB 
ID:	36163
      My ComputerSystem Spec


  2. Posts : 31,339
    Dual boot Windows 10 Pro x 64 CU build 15063 & Insider Build 16273
       06 Sep 2015 #2

    Hello there, Marrea. Welcome to the forum.

    Personally I've never seen that. I suggest you run this: DISM - Repair Windows 10 Image - Windows 10 Forums

    Then this: SFC Command - Run in Windows 10 - Windows 10 Forums

    Please report how those go.
      My ComputersSystem Spec

  3.    06 Sep 2015 #3

    The use of improper grammar would concern me as well. Definitely not Microsoft's MO.
      My ComputerSystem Spec


  4. Posts : 31,339
    Dual boot Windows 10 Pro x 64 CU build 15063 & Insider Build 16273
       06 Sep 2015 #4

    Rocky said: View Post
    The use of improper grammar would concern me as well. Definitely not Microsoft's MO.
    Yes, and run a security scan as well, Marrea.
      My ComputersSystem Spec


  5. Posts : 558
    Windows 10 Pro/Windows 7 Ultimate
       06 Sep 2015 #5

    I agree, Looks like a virus, check all of your startup programs.
      My ComputerSystem Spec

  6.    08 Sep 2015 #6

    HippsieGypsie

    Many thanks for your welcome to the forum. I ran DISM as you suggested and here are the results:

    C:\WINDOWS\system32>Dism /Online /Cleanup-Image /ScanHealth

    Deployment Image Servicing and Management tool
    Version: 10.0.10240.16384

    Image Version: 10.0.10240.16384

    [==========================100.0%==========================]
    No component store corruption detected.
    The operation completed successfully.

    C:\WINDOWS\system32>Dism /Online /Cleanup-Image /CheckHealth

    Deployment Image Servicing and Management tool
    Version: 10.0.10240.16384

    Image Version: 10.0.10240.16384

    No component store corruption detected.
    The operation completed successfully.

    C:\WINDOWS\system32>

    Microsoft Windows [Version 10.0.10240]
    (c) 2015 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.
    So nothing appears to be amiss there.

    Following that I did a complete computer scan with AVG 2015 which found no threats.

    Finally I ran Malwarebytes, which reported three PUPs in Registry Keys:

    HKLM\SOFTWARE\TWEAKBIT\ATPopups
    HKLM\SOFTWARE\TWEAKBIT\ATUpdaters
    HKLM\SOFTWARE\TWEAKBIT\GoogleAnalyticsPackage

    It successfully quarantined those.

    Tweakbit was a program I installed to try and find a driver for my ATI Radeon X1600 card because, during the installation of Windows 10, Windows replaced this with MS’s own Basic Display Adapter. However, as it was unable to find a driver, I uninstalled Tweakbit, but it had obviously left some traces in the Registry as program uninstallations often do. I managed to fix the graphics driver problem by installing the Vista driver which I had on a CD which came with the laptop when I originally bought it. Much to my surprise it works in Windows 10!

    XweAponX

    The Startup tab in Task Manager lists the following:

    Apple Push
    AVG User Interface
    CIR Application for Disti (the publisher is stated to be MTC, which I think may be short for Mitac, the makers of my laptop)
    CLIStart.exe (I think this is something to do with ATI Catalyst Control Center)
    Microsoft OneDrive
    O&O DiskImage Tray
    QuickTime Task
    Realtek HD Audio Manager
    ROC_roc_ssl_v12.exe (I think this is something to do with AVG)
    Synaptics Pointing Device starter
    Synaptics TouchPad Enhancements
    VProtect Application (I think this is something to do with AVG)

    Do any of those look like they might be causing a problem?

    “The program don’t support the project” is still appearing on the Desktop each time I start the computer. I am now wondering whether I should perform a clean installation of Windows 10 to see if that will get rid of this annoyance (my present installation was via the “Upgrade this PC now” option). What do you think?
      My ComputerSystem Spec


  7. Posts : 31,339
    Dual boot Windows 10 Pro x 64 CU build 15063 & Insider Build 16273
       08 Sep 2015 #7

    Hello, Marrea. I see you're making progress. Glad you caught those pups, although that doesn't seem to be the problem. Do you remember installing anything that may have added other programs/crapware without your knowledge?

    Since you have AVG is Defender completely shut off? Just for grins, try disabling AVG and anything related reboot to see if that's it. Do not open a browser to go online until AVG is enabled again.

    If that's not it, leave it (them) disabled, still do not open a browser to go online, disable everything but the Synaptics and reboot to see.

    If that does it, turn them on one by one rebooting in between to see which one does show the warning.

    Remember to turn AVG back on before opening a browser, which might take another reboot.

    A fresh install may be in order. Surely better than upgrades.
      My ComputersSystem Spec

  8.    10 Sep 2015 #8

    Hi HippsieGypsie

    Following your recommended steps in sequence I have now identified the culprit as CIR App for Disti. When this is disabled in Task Manager > Startup items the warning message “The program don’t support the project” does not appear on the Windows Desktop when I boot up.

    I have googled and found the following web page about CIR App for Disti
    http://www.file.net/process/cir.exe.html
    which states:

    “CIR.exe is not essential for the Windows OS and causes relatively few problems.”

    However, rather worringly, it also states:

    “Some malware disguises itself as CIR.exe, particularly when not located in the C:\Windows\System32\drivers folder.”

    I have therefore carried out a search on my laptop and CIR.exe appears in the following locations:

    C:\Windows.old\Windows\System32\drivers
    C:\Windows.old\Windows\System32\DriverStore\FileRepository\cir.inf_x86_neutral_de13984cc40286d1
    C:\Windows.old\Windows\Temp
    C:\Windows\System32\drivers
    C:\Windows\System32\DriverStore\FileRepository\cir.inf_x86_de13984cc40286d1

    The web page about CIR App for Disti suggests using a program called Security Task Manager to check the CIR.exe process to see if it is a threat.

    Would you advise me to download and run Security Task Manager, or do the five locations where CIR.exe is found on my laptop look reasonably innocuous to you?

    In answer to your query, as far as I am aware I haven’t installed anything since upgrading to Windows 10 which might have added other programs/crapware without my knowledge, apart from Tweakbit which I mentioned in my previous post above but, as I said, I uninstalled that as soon as I realised it was unable to find the necessary graphics driver.

    Also, yes, Defender was completely shut off.

    Thank you so much for all your help so far. I do appreciate it.
    Last edited by Marrea; 10 Sep 2015 at 14:46.
      My ComputerSystem Spec


  9. Posts : 31,339
    Dual boot Windows 10 Pro x 64 CU build 15063 & Insider Build 16273
       11 Sep 2015 #9

    @Marrea

    You're welcome.

    Good research there! It states it may be disguised as a virus and we don't if it's legitimate. If so, what program uses it. This is beyond my knowledge, so I can't answer your question as to whether or not to download and run the scan. However, I can point you to a member that may know. He is a security expert who works for a large corporation. Write a visitor message message to View Profile: azasadny - Windows 10 Forums linking this thread to him. I'm quite sure he'd be willing to help. Someone else may have an answer for you also.
      My ComputersSystem Spec

  10.    11 Sep 2015 #10

    if it still pops up, try adwcleaner. It works great at detecting things other malware scanners do not see.

    Downloads - AdwCleaner - ToolsLib
      My ComputerSystem Spec


 
Page 1 of 3 123 LastLast

Related Threads
Hi, as with many I have upgraded to Windows 10 today and it is going well except for the fact I am unable to save any files or create new ones in the Documents and Pictures folders or any sub-folders within these folders, and I have no idea why it...
Hello again with another unique problem, Microsoft Office 2007 was re-installed in May. I had recently installed another Hard Drive, & moved all documents, picture, & music file's to the D: Drive, leaving the C: Drive with the Win 7, downloads, &...
Read more: Google owned format support now reaches Microsoft Edge
Hey there! Few days ago my HDD crashed. I bought new one and saw that I lost my Win 8 key ;-; I installed windows 10 as my main OS and I have problem with... composition of my windows... Have a look: 15909 Its hard to see on screen but...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 03:11.
Find Us