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  1. Joined : Jan 2015
    UK, Midlands
    Posts : 6,548
    Win 10 Pro (1607)
       08 Sep 2015 #21

    Yup, you'll have lost all your personal data that wasn't backed up. Contacts, favourites, photos, music, downloaded files..

    If your external disk was empty, you should have had no problem creating the disk image on it.

    *** Could you clarify what you meant by the 3 disks? Did you mean partitions on your HDD in your PC?

    If so, what was the error message you got? Was it perhaps about reading the 3rd partition? I'm trying to read between the lines here. If it was a read problem, then you will need to resolve that.
      My System SpecsSystem Spec


  2. Joined : Sep 2015
    Posts : 14
    Windows 7 - upgrade to 10
       08 Sep 2015 #22

    HELP! Turned on my computer this morning and it opens up to Macrium Refect window. I also have a command prompt window, Macrium reflect Windows PE and where I can explore my computer. NO DESKTOP.
      My System SpecsSystem Spec


  3. Joined : Jan 2015
    UK, Midlands
    Posts : 6,548
    Win 10 Pro (1607)
       08 Sep 2015 #23

    Hi, bearing in mind I don't use Macrium R, check- have you left the boot disk in? Some boot disks require you to press a key to boot from them, and if you don't, you're into Windows; some don't and boot up anyway.
      My System SpecsSystem Spec


  4. Joined : Sep 2015
    Posts : 14
    Windows 7 - upgrade to 10
       08 Sep 2015 #24

    I've sent a message to their support and also posted on Sevenforum. Don't really like this, feels like my computer was hijacked.
      My System SpecsSystem Spec


  5. Joined : Sep 2015
    Posts : 14
    Windows 7 - upgrade to 10
       08 Sep 2015 #25

    dalchina said: View Post
    Yup, you'll have lost all your personal data that wasn't backed up. Contacts, favourites, photos, music, downloaded files..

    If your external disk was empty, you should have had no problem creating the disk image on it.

    *** Could you clarify what you meant by the 3 disks? Did you mean partitions on your HDD in your PC?

    If so, what was the error message you got? Was it perhaps about reading the 3rd partition? I'm trying to read between the lines here. If it was a read problem, then you will need to resolve that.
    It saves the backup to disk. Will have to try it again once I get my desktop window back up.
      My System SpecsSystem Spec


 
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