1.    05 Sep 2015 #1
    Join Date : Sep 2015
    Posts : 10
    w7

    your comp cpu cannot run w10


    i was running w7 ultimate 32 bit and installed w10 pro 32 bit it worked fine on my computer but it was a little buggy being the first week it was out. so i saw that i could roll it back to my orig os. i tried that and my computer never booted up again. it was activated both 7 ult and 10 pro. i was irate and took my comp to microsoft store to make them fix it. i got back w7 home prem 64 bit . now microsoft says my comp cant run w10 at all. is it because the idiots put 64 bit os on here?
    im not stupid but i think they are. anybody know if i will be able to install 10 later when the bugs are out. my desk top processor is AMD Athlon64 x2 4200+ 3g memory
      My ComputerSystem Spec
  2.    05 Sep 2015 #2
    Join Date : Dec 2013
    Portsmouth Hampshire
    Posts : 1,792
    Windows 10 x86 14383 Insider Pro and Core 10240

    Your CPU is not compatible with 64-bit Windows 10 due to cmpxchg16B instruction missing in the Athlon64 X2 family, but it will run 32-bit Windows 10 - see here for coreinfo test:

    AMD ATHLON II install - Windows 10 Forums

    This means you cannot upgrade 64-bit windows 7 directly.

    You could download 32-bit windows 7, use the product key from the current 64-bit version, install it in a new partition that you create, then upgrade to 10 and delete the 64-bit partition.
    Showkey - Windows 10 Forums
    Windows 7
      My ComputersSystem Spec
  3.    05 Sep 2015 #3
    Join Date : Aug 2014
    Forever West
    Posts : 3,913
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    Quote Originally Posted by stv357 View Post
    i was running w7 ultimate 32 bit and installed w10 pro 32 bit it worked fine on my computer but it was a little buggy being the first week it was out. so i saw that i could roll it back to my orig os. i tried that and my computer never booted up again. it was activated both 7 ult and 10 pro. i was irate and took my comp to microsoft store to make them fix it. i got back w7 home prem 64 bit . now microsoft says my comp cant run w10 at all. is it because the idiots put 64 bit os on here?
    im not stupid but i think they are. anybody know if i will be able to install 10 later when the bugs are out. my desk top processor is AMD Athlon64 x2 4200+ 3g memory
    Additionally, the Win10 free Upgrade will install over the running version of Win7 w/SP1 or Win8.1, if 32-bit you'll get 32-bit, if 64-bit you'll get 64-bit. Someone at the store you took it to put the 64-bit version of Win7 on instead of your original 32-bit version which leads to the other response you got. In other words, that store led you into the problem.
      My ComputerSystem Spec
  4.    05 Sep 2015 #4
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,251
    Windows 10 Pro X64 15063.483

    Go back to the MS store and make them put back what you had when you took it in, what was Ultimate 32 bit. You could then upgrade to 10 Pro 32 bit.

    They broke it, they should fix it.
      My ComputersSystem Spec

 


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