New
#1
Start Menu Error
Since the 29th March this year, I have been seeing the following Application Error. I have run the Start Menu diagnostic tool and the 2nd and 3rd snapshots below are the results. The second of the tool snapshots appears to show that the two applications ShellExperienceHost and Cortana are not installed correctly. I have run SFC /Scannow and DISM Scanhealth and Checkhealth and they all come back with no problems. I have also run DISM RestoreHealth but it didn’t help. Running the “Reregister the Cortana and ShellExperienceHost” packages for both applications gives positive results for ShellExperienceHost and Cortana. But the problem has not gone away.
Further investigation I think reveals that Cortana is no longer included in Windows 10 as a default. In fact in the Details tab of the task manager it says that Cortana.exe is suspended. I have tried loading it from the Microsoft App store but the information doesn’t appear to be loaded. I have also tried the tutorial of how to enable or disable Cortana in Windows 10 which hasn’t worked, so I am at a lost of what to do next.
Event xmlns.docx