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Windows wrongly trying to run app in elevated mode.
Hi, I would greatly appreciate help in getting Nuance's Dragon Professional 16 (DP16) to run again on my work PC. It used to run fine. The error message is always 'Dragon should not be run in elevated mode.'
The relevant entry in the Dragon log reads:
2024-02-20|18:03:22.717| LEGACY|19468| 4632|I|Info: Running under 'AHSL\dhutch' account (S-1-5-21-41034656-2016893880-285021542-3465)
2024-02-20|18:03:22.717| LEGACY|19468| 4632|I|UAC: Warning: Running in admin-elevated mode
2024-02-20|18:03:22.717| LEGACY|19468| 1072|I|MsgErrorDialog displayed: (Type: WARNING) csError: 'Dragon should not be run in elevated mode.'. csDetails: ''.
2024-02-20|18:03:22.717| LEGACY|19468| 4632|I|Dragon should not be run in elevated mode.
dhutch is my ordinary user account and does not have administrator privileges.
I can confirm that under Natspeak.exe / Properties / Compatibility, 'Run this program as an administrator' is unchecked.
For comparison, the entry in the Dragon log for a successful run when I log in to the PC with a different user account is:
2024-02-20|18:06:00.862| LEGACY|18832|12340|I|Info: Running under 'AHSL\Dhutch_int3' account (S-1-5-21-41034656-2016893880-285021542-160180)
2024-02-20|18:06:00.862| LEGACY|18832|12340|I|UAC: Info: Running with Integrity Level: <2>
The problem began when my IT department granted me an alternative user account Dhutch_int3 having administrator privileges.
I am wondering if the following Registry entries are relevant. I think this one belongs to the dhutch account:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\GroupPolicy\State\S-1-5-21-41034656-2016893880-285021542-3465
It contains the entry:
CN=David Hutchinson,OU=4. Credential Roaming,OU=ADHBUsers,DC=adhb,DC=GOVT,DC=NZ
I think this one belongs to Dhutch_int3:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\GroupPolicy\State\S-1-5-21-41034656-2016893880-285021542-160180
It contains:
CN=David Hutchinson (Tier3),OU=Tier 3,OU=Tiered Admin Accounts,DC=adhb,DC=GOVT,DC=NZ
Could it be relevant that the CN for both entries is David Hutchinson?
Am stumped!
David.