PC blacks out when trying to run heavy games and some benchmarks


  1. lyo
    Posts : 4
    Windows 10 Pro
       #1

    PC blacks out when trying to run heavy games and some benchmarks


    I forgot but since the start of 2024 my PC have been experiencing alot of crashes when im just trying to run Roblox
    with that i ran Heaven Bench and it also crashed but furmark didt
    this was fixed last time by reseating my CPU but the problem came again and reseating it again now doesnt fix it
    event viewer gave me some warnings and errors alert

    Application
    Event 63, WMI
    Event 64, CertificateServicesClient-AutoEnrollment
    System
    Event 10016, DistributedCOM
    Event 1796, TPM-WMI "this error is new i havent seen it before"
    Event 41, Kernel-Power
    Event 6008, EventLog

    Idk what these might be, anyone who can help me would be appreciated, sorry if i didt include many information
      My Computer


  2. Posts : 14,026
    Win10 Pro and Home, Win11 Pro and Home, Win7, Linux Mint
       #2

    When reseating the CPU did you also clear off the paste and put on new? That paste transfers heat to the heatsink with is removed by the fan. I use Arctic Silver and put a glob about the size of a peanut [no shell] in the center of the CPU and let the pressure of the heatsink clamping spread it out.

    Have you tried reseating the RAM modules? Sometimes helps.
      My Computers


  3. lyo
    Posts : 4
    Windows 10 Pro
    Thread Starter
       #3

    yes i did repaste it, i pretty much just dissasembled and reassemble the whole PC, which usually works but this time it doesnt
    my temps dont get too high, Both CPU and GPU gets to around 70c while stressed and idles at 30c-40c
      My Computer


  4. Posts : 111
    Windows 10
       #4

    What PSU do you have? RAM frequency? Before it started were you able to run those same games and apps tests etc w/o problems? Since when have you had this build? Are you overclocking? Did you change something like motherboard or gfx BIOS or drivers? Does your system update the drivers automaticly? I'm not meaning it should!!!! Rather I like updating and testing them myself. Check you gfx drivers version and search about possible bugs. If it's very new try rolling them back.

    Nope. Reseating things doesn't fix anything unless you play football with your build regularly . If I have mounted something badly (last time it was an IDE connector, last but one a memory module after replacing the processor and the cooler) there would be inmediate consequences, normally no boot, sometimes with beeps. If it isn't the drivers or other software, you might try with a Windows clean install, possibly in another drive or imaging your current disk.
      My Computer


  5. lyo
    Posts : 4
    Windows 10 Pro
    Thread Starter
       #5

    i have a Thannos 500w, prob never heaard it yeah its pretty sketchy
    RAM is running at 2133mhz
    yes it runs fine before, had this build in jan 2023
    had never changed any motherboard or bios
    GPU is overclocked at 100mhz on both core and memory
    system updates automatically, for NVIDIA drivers i do it myself
    ive tried it with a clean windows reinstall on a different spare drive i had and it still had the same problem before
    i just reassembled my whole computer 'GPU cooler too' and its currently running fine, i ran those games again with no problem, im assuming could this be something loose somewhere inside when i put it back?

    ill tell you guys maybe the few next days or tomorrow if i have anything to report
      My Computer


  6. Posts : 111
    Windows 10
       #6

    The PSU power is fine even if this about "true power 300W" should be true ( https://www.olx.co.id/item/power-sup...-iid-901347999 ). I had a buid with the same TDPs in processor and GPU and it consumed 190W maximum (from the mains, so it included 38W of PSU loss at 80% efficiency), although I would fear a bit about quality (specially if they give two power ratings...), not everything is specs.

    If after the rebuid you noticed lower temps, I'd say it was worth it. It happened with the rebuild of my W10 computer for death of the motherboard. I had installed the CPU cooler assuming that it only had one possible position over the CPU. This second time I held the cooler centered over the CPU while mounting it and I got lower temps, although I don't think the mobo died for it. I found one saying it has somewhat weak VRMs, so I put the best fans I could and set SpeedFan to accelerate the case fan with the CPU temp.

    Sometimes overclocking doesn't work regardless of being slight or temperatures being acceptable or low.
      My Computer


  7. Posts : 1,594
    win10 home
       #7

    Uninstall both problematic games and then clean up System files by going to Powershell [admin ] and run---
    dism /online /cleanup-image /restorehealth ---and when finished,run ---
    sfc /scannow ---until a clean report is given.
    Reinstall one game and see if any crashes return.
    If not,reinstall the other and repeat the process.
    In Task Manager,enter Startup and reduce the number of auto startup items to the minimum.
      My Computer


  8. lyo
    Posts : 4
    Windows 10 Pro
    Thread Starter
       #8

    its doing fine now!! 'hopefuly' thanks!
      My Computer


  9. Posts : 1
    Windows 11
       #9

    lyo said:
    its doing fine now!! 'hopefuly' thanks!
    Hello, I have the same problem of crash during games on Windows 11 with a Beelink SER 7 mini PC and with the same TPM-WMI, EventLog, DistributedCOM, Kernel-power errors in the logs. Could you tell me how you managed to solve your problem please, I really need help, thank you
      My Computer


 

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