StartMenuExperienceHost.exe stopped working ...

Meeker Morgan · 4 Weeks Ago

It's been happening a lot lately.
Here is the description of the most recent:

Faulting application name: StartMenuExperienceHost.exe, version: 0.0.0.0, time stamp: 0x0cb7f68b

Faulting module name: ucrtbase.dll, version: 10.0.19041.3636, time stamp: 0x81cf5d89

Exception code: 0xc0000409

Fault offset: 0x000000000007286e

Faulting process id: 0x185c

Faulting application start time: 0x01da83d03cf2c0d0

Faulting application path: C:\windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe

Faulting module path: C:\windows\System32\ucrtbase.dll

Report Id: 53f2b0a2-32f9-41b2-8a4d-dd6d501effff

Faulting package full name: Microsoft.Windows.StartMenuExperienceHost_10.0.19041.4239_neutral_neutral_cw5n1h2txyewy

Faulting package-relative application ID: App

What to do about this?
Thank you.

dalchina · 4 Weeks Ago

From the searchable Tutorials section start with

Start Menu Troubleshooter in Windows 10
Reset Start Layout in Windows 10
Re-register Start Menu in Windows 10
- check after each if problem is resolved before proceeding.

(I note the build of ucrtbase.dll is the same as mine fwiw).

Meeker Morgan · 4 Weeks Ago

Getting closer I guess.

How do I find out which applications?

dalchina · 4 Weeks Ago

And thank you for your reply.

Did you think of clicking on View detailed information?

And there are the other options I gave you.

Meeker Morgan · 4 Weeks Ago

Yes I tried the other options.
"Other information" did not tell me what was missing.

Is there some way for me to find out?

dalchina · 4 Weeks Ago

Is the start menu obviously crashing or failing in some way?

Considering
Exception code: 0xc0000409
see
How to Fix the “Software Exception 0xc0000409” Error in Windows 11/10

You can proceed down the usual route..
a. create a new user account and check whether you see the same symptom when logged in as that user.
b. If you do, then proceed to a general repair - an in-place upgrade repair install.
c. If you don't, the problem is specific to your user account.

Meeker Morgan · 4 Weeks Ago

It's not obviously crashing or failing.

If it weren't for Reliability Monitor I'd not even notice.
But I'd like to know what is going on.

dalchina · 4 Weeks Ago

Again, thank you for your reply.

Use the above ideas to see if some 3rd party program is interfering.
Add to that by eliminating startups to see if the problem stops.

Do routine checks on your system-
SFC /SCANNOW
RAM check
Disk check

Want to see exactly what is happening in absolute detail?
Use Procmon (Process Monitor) - free from MS - to capture all PC activity- with highly technical filters.

Meeker Morgan · 4 Weeks Ago

Did all of those. Do all of them routinely.

The problem appears to have started right after the last MS update.
I'll wait and see what happens after the next update before messing with it again.

dalchina · 4 Weeks Ago

And the result with the new user account?

Your specs say you have
OS: Windows 10 Home 64-bit 22H2 19045.3031

I have 4170 and don't see this.