Hi, possible clue:
Take a look at the event viewer Applications and Services Logs - Folder: Microsoft\Windows\ShellCommon-StartLayoutPopulation. In there I see information events 1402 and 1403 that seem to correlate with StartMenuExperienceHost crashes.
Do you have a possible fix or shed more light on the issue?
This folder does not exist in my W10 machine.
I found ShellCommon-StartLayoutPopulation in Windows\System32 its one log file pointing here but no errors just information... I went through a handful didn't see anything related to StartMenuExperienceHost
Attachment 410802
Hello 22Green, Are you using windows event viewer application to find the folder?
Here is an event that was just saved to my event log in the folder I described. The Process ID reported, matches StartMenuExperienceHost.exe pid. I do not know how to resolve this issue yet. But this is a clue. I just tried resetting the start menu layout to default. No joy. But when I reset it to default there were a few tiles that could not be created. Maybe I need to resolve that too. The actual error event is below at the bottom.
Log Name: Microsoft-Windows-ShellCommon-StartLayoutPopulation/Operational
Source: Microsoft-Windows-ShellCommon-StartLayoutPopulation
Date: 05-30-2024 4:33:34 PM
Event ID: 1402
Task Category: (1002)
Level: Information
Keywords:
User: XXXXXXXXXXXXXX
Computer: XXXXXXXXXXXX
Description:
Data Store Cache secondary data reconciliation start.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-ShellCommon-StartLayoutPopulation" Guid="{97ca8142-10b1-4baa-9fbb-70a7d11231c3}" />
<EventID>1402</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>1002</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2024-05-30T23:33:34.0990225Z" />
<EventRecordID>45515</EventRecordID>
<Correlation />
<Execution ProcessID="16096" ThreadID="8740" />
<Channel>Microsoft-Windows-ShellCommon-StartLayoutPopulation/Operational</Channel>
<Computer>XXXXXXXXXXX</Computer>
<Security UserID="XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX" />
</System>
<EventData>
</EventData>
</Event>
Log Name: Application
Source: Application Error
Date: 05-30-2024 4:33:30 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: XXXXXXXXXXXXXXX
Description:
Faulting application name: StartMenuExperienceHost.exe, version: 0.0.0.0, time stamp: 0xe07647a2
Faulting module name: ucrtbase.dll, version: 10.0.19041.3636, time stamp: 0x81cf5d89
Exception code: 0xc0000409
Fault offset: 0x000000000007286e
Faulting process id: 0xf50
Faulting application start time: 0x01dab2e847981913
Faulting application path: C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHos t.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: c15bcb65-b958-48bd-9797-57b50ac1c88a
Faulting package full name: Microsoft.Windows.StartMenuExperienceHost_10.0.19041.4239_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: App
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2024-05-30T23:33:30.1974631Z" />
<EventRecordID>553242</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>XXXXXXXXXXXXXXXXX</Computer>
<Security />
</System>
<EventData>
<Data>StartMenuExperienceHost.exe</Data>
<Data>0.0.0.0</Data>
<Data>e07647a2</Data>
<Data>ucrtbase.dll</Data>
<Data>10.0.19041.3636</Data>
<Data>81cf5d89</Data>
<Data>c0000409</Data>
<Data>000000000007286e</Data>
<Data>f50</Data>
<Data>01dab2e847981913</Data>
<Data>C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperie nceHost.exe</Data>
<Data>C:\WINDOWS\System32\ucrtbase.dll</Data>
<Data>c15bcb65-b958-48bd-9797-57b50ac1c88a</Data>
<Data>Microsoft.Windows.StartMenuExperienceHost_10.0.19041.4239_neutral_neutral_cw5n1h2txyewy</Data>
<Data>App</Data>
</EventData>
</Event>
Quote