Hello 22Green, Are you using windows event viewer application to find the folder?
Here is an event that was just saved to my event log in the folder I described. The Process ID reported, matches StartMenuExperienceHost.exe pid. I do not know how to resolve this issue yet. But this is a clue. I just tried resetting the start menu layout to default. No joy. But when I reset it to default there were a few tiles that could not be created. Maybe I need to resolve that too. The actual error event is below at the bottom.
Log Name: Microsoft-Windows-ShellCommon-StartLayoutPopulation/Operational
Source: Microsoft-Windows-ShellCommon-StartLayoutPopulation
Date: 05-30-2024 4:33:34 PM
Event ID: 1402
Task Category: (1002)
Level: Information
Keywords:
User: XXXXXXXXXXXXXX
Computer: XXXXXXXXXXXX
Description:
Data Store Cache secondary data reconciliation start.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-ShellCommon-StartLayoutPopulation" Guid="{97ca8142-10b1-4baa-9fbb-70a7d11231c3}" />
<EventID>1402</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>1002</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2024-05-30T23:33:34.0990225Z" />
<EventRecordID>45515</EventRecordID>
<Correlation />
<Execution ProcessID="16096" ThreadID="8740" />
<Channel>Microsoft-Windows-ShellCommon-StartLayoutPopulation/Operational</Channel>
<Computer>XXXXXXXXXXX</Computer>
<Security UserID="XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX" />
</System>
<EventData>
</EventData>
</Event>
Log Name: Application
Source: Application Error
Date: 05-30-2024 4:33:30 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: XXXXXXXXXXXXXXX
Description:
Faulting application name: StartMenuExperienceHost.exe, version: 0.0.0.0, time stamp: 0xe07647a2
Faulting module name: ucrtbase.dll, version: 10.0.19041.3636, time stamp: 0x81cf5d89
Exception code: 0xc0000409
Fault offset: 0x000000000007286e
Faulting process id: 0xf50
Faulting application start time: 0x01dab2e847981913
Faulting application path: C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHos t.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: c15bcb65-b958-48bd-9797-57b50ac1c88a
Faulting package full name: Microsoft.Windows.StartMenuExperienceHost_10.0.19041.4239_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: App
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2024-05-30T23:33:30.1974631Z" />
<EventRecordID>553242</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>XXXXXXXXXXXXXXXXX</Computer>
<Security />
</System>
<EventData>
<Data>StartMenuExperienceHost.exe</Data>
<Data>0.0.0.0</Data>
<Data>e07647a2</Data>
<Data>ucrtbase.dll</Data>
<Data>10.0.19041.3636</Data>
<Data>81cf5d89</Data>
<Data>c0000409</Data>
<Data>000000000007286e</Data>
<Data>f50</Data>
<Data>01dab2e847981913</Data>
<Data>C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperie nceHost.exe</Data>
<Data>C:\WINDOWS\System32\ucrtbase.dll</Data>
<Data>c15bcb65-b958-48bd-9797-57b50ac1c88a</Data>
<Data>Microsoft.Windows.StartMenuExperienceHost_10.0.19041.4239_neutral_neutral_cw5n1h2txyewy</Data>
<Data>App</Data>
</EventData>
</Event>
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