Windows Explorer Crashes When Opening Folders

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  1. MamaWolf
    Posts : 31
    Windows 10
       New #1

    Windows Explorer Crashes When Opening Folders


    I am running Version 22H2 (OS Build 19045.4170). The folders I am attempting to open came from zip files. After unzipping, I can open the folder which usually contains numerous sub-folders. Each sub-folder contains folders of graphic files (svg, ai, dfx, png). When I attempt to open the folders containing the graphic files, Windows Explorer immediately shuts down even if just selecting the folder.

    This does not happen with all zipped graphic folders. The nearest I can come to identifying the issue is that each folder has very long folder names along with the same or similarly long file names. I am at my witts end with this issue because I download & unzip hundreds of graphics every week. Any suggestions or observations are welcome.

    Many Thanks,
    MamaWolf
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  3. dalchina
    Posts : 43,003
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #2

    Suggest you check to see if you are exceeding Windows' path length limits.
    Whilst I've not (yet) heard of f. explorer crashing because of that- I suppose it's possible...

    Windows: The File Name or Destination Path You Specified is Not Valid or Too Long | IT@Cornell.
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  4. MamaWolf
    Posts : 31
    Windows 10
    Thread Starter
       New #3

    dalchina, that was my thought but I don't know how to correct it without opening the folder. I tried renaming them & as soon as I select the folder Windows Explorer closes. At least I may be on the right track. I wish I could convince graphic designers I don't need a complete sentence as a file name.
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  6. dalchina
    Posts : 43,003
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #4

    Perhaps the best way to deal with these is with a file manager that does NOT have the long path limitation.
    Paths longer than 255 characters - FreeCommander Forum
    Get a copy of Freecommander and see if that helps.
    https://freecommander.com/en/summary/

    There are also ways to deal with this in the link I posted.

    You can deal with from a command prompt, but that could be tricky with many files.

    More here:
    Top 3 Ways to Find Long Paths & File Names in Windows 11, 10, 8.
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  7. MamaWolf
    Posts : 31
    Windows 10
    Thread Starter
       New #5

    Hi dalchina, I have Free Commander XE. After using the Administrator Power Shell to set the Registry Key, Free Commander shut down also.
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  8. dalchina
    Posts : 43,003
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #6

    Thanks. Ok, time to try a different approach.
    Try disabling shell extensions.
    It's a good idea to create a restore point first.

    Start with Shellexview (free). (tutorial available).

    Disable all non-MS extensions initially.

    As usual when I recommend this, if no change, turn to Autoruns (free from MS) for more possible options.
    A more powerful tool - same idea- check box disable.
    It also allows you to back up your current settings before you start.

    Only disable non-MS extensions.

    (These are common to the context menu in both f. explorer and Freecommander).
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  9. Pentagon
    Posts : 664
    WIN 10 19045.4291
       New #7

    The "reliability history" must be "red" and full of error messages. Do you have 7z? Try that and the problem could disappear.
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  10. MamaWolf
    Posts : 31
    Windows 10
    Thread Starter
       New #8

    Hi Pentagon. That is what I use.
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  12. Pentagon
    Posts : 664
    WIN 10 19045.4291
       New #9

    When I use the "build-in"-ZIP I have the same problem. If I use 7z, the problem disappears.
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  13. dalchina
    Posts : 43,003
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #10

    Can you describe exactly the sequence you follow, starting with the zip file, 1 line each step- screenshot where appropriate?

    And I await outcome of my post #6.

    Does your Reliability History tell you anything about the crashes? Post a screenshot of one.
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