seems i have permission issue ?

When I try to launch a software application installed on my PC, I receive an error message stating "code execution cannot proceed because xxx.dll was not found."

Please clarify xxx

a software application installed on my PC,

- which application?

Assuming you have a valid license for Finereader (v16 is the latest version) you might well try contacting them for advice.

Also the forum asked for your full build number. E.g. 19045.4170.

Thanks.

Thank you.

Is there any reason you are using build 2004 (old build)?

Have you deliberately disabled Windows Update, or is it simply not working?

Please run the usual basic checks.
a. Check your disk(s) using Hard Disk Sentinel (excellent- covers SSDs too), else more basic Crystal Diskinfo (free).
b. from an admin command prompt run
chkdsk c: /scan
Result on screen- scroll to bottom.

If ok similarly run
SFC /SCANNOW

and check that passes.

Post back with results.

dalchina said:

Thank you.

Is there any reason you are using build 2004 (old build)?

Have you deliberately disabled Windows Update, or is it simply not working?

b. from an admin command prompt run
chkdsk c: /scan
Result on screen- scroll to bottom.

If ok similarly run
SFC /SCANNOW

and check that passes.

Post back with results.

windows update are working but windows defender are not working

system has 2 user account, both are administrator

im not quite understand about version build but the system has been used more than 2 year ...so tbh i don't remember where i got the image , probably using DVD room

Code:

chkdsk c: /scan
The type of the file system is NTFS.

Stage 1: Examining basic file system structure ...


  1241344 file records processed.

File verification completed.
 Phase duration (File record verification): 1.41 minutes.


  45474 large file records processed.
 Phase duration (Orphan file record recovery): 0.00 milliseconds.


  0 bad file records processed.
 Phase duration (Bad file record checking): 4.72 milliseconds.

Stage 2: Examining file name linkage ...


  118624 reparse records processed.


  1865876 index entries processed.

Index verification completed.
 Phase duration (Index verification): 7.29 minutes.


  0 unindexed files scanned.
 Phase duration (Orphan reconnection): 34.64 seconds.


  0 unindexed files recovered to lost and found.
 Phase duration (Orphan recovery to lost and found): 6.83 milliseconds.


  118624 reparse records processed.
 Phase duration (Reparse point and Object ID verification): 1.08 seconds.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
 Phase duration (Security descriptor verification): 397.14 milliseconds.


  312267 data files processed.
 Phase duration (Data attribute verification): 5.71 milliseconds.
CHKDSK is verifying Usn Journal...


  40703720 USN bytes processed.

Usn Journal verification completed.
 Phase duration (USN journal verification): 800.81 milliseconds.

Windows has scanned the file system and found no problems.
No further action is required.

 975570717 KB total disk space.
 133099924 KB in 883724 files.
    605424 KB in 312268 indexes.
         0 KB in bad sectors.
   1398633 KB in use by the system.
     65536 KB occupied by the log file.
 840466736 KB available on disk.

      4096 bytes in each allocation unit.
 243892679 total allocation units on disk.
 210116684 allocation units available on disk.
Total duration: 9.32 minutes (559762 ms).

SFC /SCANNOW

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files and successfully repaired them. For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.

the cbslog is quite big, pastebin did not accept so i have to use gdrive

CBS.log - Google Drive

so tbh i don't remember where i got the image , probably using DVD room

Are you aware that you can always create a bootable install disk of the latest Windows build for free using MS's media creation tool?

It's unclear to me if what you have installed is a valid clean legitimate Windows build.

Again:
a. Check your disk(s) using Hard Disk Sentinel (excellent- covers SSDs too), else more basic Crystal Diskinfo (free).

- That's quite different from running chkdsk.

Did SFC /SCANNOW pass or fail? I don't need the whole log.

If

windows update are working

that is true... and your build number is correct (2 years old) then either you have something blocking upgrades e.g. target feature build (see Tutorial section) or there's some problem.

im not quite understand about version build

As per forum prompt when you created your post- to be sure of your build number either
- run winver e.g. from a Run box
or
- see the build number in Settings, About.