PC shuts down after playing games around 40-50 minutes for no reason

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  1. Posts : 43,002
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #11

    (Note that whilst you may get support here, this is tenforums - for- yes- Win 10. The appropriate forum for Win 11 is elevenforum.com).

    Does OCCT specifically do a RAM check?

    Did you have a graphics driver update before this started? (Check when your last one occurred).
      My Computers


  2. uta
    Posts : 14
    Windows 11
    Thread Starter
       #12

    dalchina said:
    So it's more as if there's a video /video card failure?
    i am concerned about this as well, however i can't psychially solve the GPU issue and im trying to keep it up to date but it doesn't seem like it's doing fine.

    - - - Updated - - -

    dalchina said:
    (Note that whilst you may get support here, this is tenforums - for- yes- Win 10. The appropriate forum for Win 11 is elevenforum.com).

    Does OCCT specifically do a RAM check?

    Did you have a graphics driver update before this started? (Check when your last one occurred).
    yes it specifically does a RAM check.
      My Computer


  3. Posts : 43,002
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #13

    In addition to the driver update question... can you confirm you are confident your hardware meets the specs required for the games?
      My Computers


  4. uta
    Posts : 14
    Windows 11
    Thread Starter
       #14

    dalchina said:
    In addition to the driver update question... can you confirm you are confident your hardware meets the specs required for the games?
    yes it does, here's my PC components:

    AMD Radeon RX 580 4GB (GPU)
    AMD Ryzen 5 2600 (CPU)
    16GB RAM (Brand = XPG)
    MSI MAG A600dn 600w (PSU)
    240GB M.2 and 480GB SATA (SSD)

    - - - Updated - - -

    i am going to open a new thread on elevenforum.com, i apologize if it was forbidden to open a thread about windows 11 in tenforums.com
      My Computer


  5. Posts : 43,002
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #15

    Not forbidden.. merely that answers here are more likely to focus on how Win 10 works, and depending on who answers, may not be familiar with Win 11 issues.

    When you do, provide a link to this thread- many members there have been or are members here.
      My Computers


  6. uta
    Posts : 14
    Windows 11
    Thread Starter
       #16

    okay, i will be checking here and there as well. i hope i can find a solution except buying a new GPU or something.
      My Computer


  7. Posts : 43,002
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #17

    Ok, when you do post also include data on any GPU driver update related to when this started. Good luck.
      My Computers


  8. Posts : 305
    Win 10 and 11
       #18

    I might know what the problem is. I had the same issue with my Radeon RX 580. It would shut down after a while of gaming but I would still hear audio. It's because the Radeon software (Catalyst, I believe) does not set the fans to turn until it gets really hot, like 80 degrees or so. The 580 needs cooling lower than that.

    What I did was to go into the Radeon software and set my fans to about 60% all the time. The 580 is not that loud so you really don't notice it at 60%, but it is enough to cool the card so it doesn't shut off the video.

    Anyway, that's what I did and it worked. Hope it works for you.
      My Computers


  9. Posts : 2,191
    Windows 10 Pro 64-bit v22H2
       #19

    To make sure it is not a game that is the problem you might want to try some stress tests on your PC.

    Use Prime95 to stress test the CPU and Heaven to stress test the GPU.

    Prime95
    GIMPS - Free Prime95 software downloads - PrimeNet

    Heaven Benchmark
    UNIGINE Benchmarks
      My Computers


  10. uta
    Posts : 14
    Windows 11
    Thread Starter
       #20

    MisterEd said:
    To make sure it is not a game that is the problem you might want to try some stress tests on your PC.

    Use Prime95 to stress test the CPU and Heaven to stress test the GPU.

    Prime95
    GIMPS - Free Prime95 software downloads - PrimeNet

    Heaven Benchmark
    UNIGINE Benchmarks
    so while trying the Heaven (GPU stress program) it crashed after few minutes, so i believe it is related to GPU?



    but Furmark was fine i waited around 10 minutes and nothing happened with it.

    i couldn't capture the tempretures but as i remember:

    in Furmark it was 62-65 (Average 63 i believe)

    in Heaven it was around 70.

    - - - Updated - - -

    Catnip said:
    I might know what the problem is. I had the same issue with my Radeon RX 580. It would shut down after a while of gaming but I would still hear audio. It's because the Radeon software (Catalyst, I believe) does not set the fans to turn until it gets really hot, like 80 degrees or so. The 580 needs cooling lower than that.

    What I did was to go into the Radeon software and set my fans to about 60% all the time. The 580 is not that loud so you really don't notice it at 60%, but it is enough to cool the card so it doesn't shut off the video.

    Anyway, that's what I did and it worked. Hope it works for you.
    yes i tried this and no good results, now im 100% sure its about the GPU but i don't really know how to fix it.

    and while typing this i got an issue notification says ''AMD Software found a timed out driver in your system'' but im pretty sure everything is up to date.
      My Computer


 

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