New
#1
Help needed on next step to fix TaskMgr crashes
I am running Win10 22H2 19045.3803. I am unable to use TaskMgr. It opens briefly with no content and closes.
I can't do a clean boot because TaskMgr is needed for that, but is nonfunctional. Using AutoRuns, I have unchecked all my startup files, but that does not help. However, in safe-mode TaskMgr runs OK, including with running all the programs I normally have active.
Back in a regular bootup, after trying to run TaskMgr I get the error information below from EventViewer. The conflict is with NTDLL.DLL (but I suspect some other program is likely involved in the conflict). Testing that file in System32 and WOW6432 with my Eset antivirus, the file tests OK.
I also have run DISM (three different commands in sequence, can't find my notes on which) followed by SFC /Scannow, although maybe there are other DISM commands I should try (advice?).
The two sequential EventViewer results, first followed by second:
- System
- Provider
[ Name] Application Error
- EventID 1000
[ Qualifiers] 0
Version 0
Level 2
Task 100
Opcode 0
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2023-12-21T21:29:50.8881630Z
EventRecordID 32781
Correlation
- Execution
[ ProcessID] 0
[ ThreadID] 0
Channel Application
Computer L-560-2
Security
- EventData
Taskmgr.exe
10.0.19041.3636
567c0075
ntdll.dll
10.0.19041.3636
9b64aa6f
c0000409
000000000008c80f
18e8
01da3454d2a2f775
C:\WINDOWS\System32\Taskmgr.exe
C:\WINDOWS\SYSTEM32\ntdll.dll
b69f9726-26af-4a9c-b818-b53bc89c723a
WINDOWS ERROR REPORTING
- System
- Provider
[ Name] Windows Error Reporting
- EventID 1001
[ Qualifiers] 0
Version 0
Level 4
Task 0
Opcode 0
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2023-12-21T21:29:54.4107317Z
EventRecordID 32782
Correlation
- Execution
[ ProcessID] 0
[ ThreadID] 0
Channel Application
Computer L-560-2
Security
- EventData
2024252350136957730
5
BEX64
Not available
0
Taskmgr.exe
10.0.19041.3636
567c0075
ntdll.dll
10.0.19041.3636
9b64aa6f
000000000008c80f
c0000409
000000000000000a
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER56AF.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5A5A.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5AF7.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5BEF.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5CEA.tmp.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Taskmgr.exe_141977d332f73efba26ff3e3 1f7b3c21bce39a_c24d6455_dd8fe5e0-a962-40a5-bbc2-358cd30eca78
0
b69f9726-26af-4a9c-b818-b53bc89c723a
268435456
769cc1984018aa705c1796c999a9bb22
0
### End of Results ###
I think I am getting close to a fix, but don't know what else to try. Can you help?