1.    02 Sep 2015 #1
    Join Date : Sep 2015
    Posts : 1
    Windows 10 Pro

    Windows Search and/or Indexing Broken


    Hi,

    I recently upgraded to Windows 10 and have encountered an interesting problem. I realized it initially when I would press start and begin to type a program's name in order to run it, as I was doing with Windows 7, but it would not find any results and would prompt me to Google the program. I found it strange but didn't think much of it.

    Once I started looking into the issue, I noticed when I go to Indexing Options it says "Indexing is not running." When trying to rebuild indexing, it gives the message about how it will take a while, and then does nothing. So I decided to look into Windows Search.

    Windows Search is not and will not run. First: If I go to services.msc and try to start the Windows Search service, it tells me that "The Windows Search service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs."

    So I tried through an elevated cmd prompt: "net start wsearch" gives me error 15:

    "C:\WINDOWS\system32>net start wsearch
    The Windows Search service is starting..
    The Windows Search service could not be started.


    A system error has occurred.


    System error 15 has occurred.


    The system cannot find the drive specified."

    Finally, and perhaps the strangest thing, one post told me to go to HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows Search \ SetupCompletedSuccessfully and change the value to 0. However, the only thing in the registry under Windows Search is a Preferences folder. There are no keys there. So to me it looks as though Windows Search does not currently exist on my computer.

    So of course I run sfc /scannow. Unfortunately, it tells me:

    C:\WINDOWS\system32>sfc /scannow


    Beginning system scan. This process will take some time.


    Beginning verification phase of system scan.
    Verification 100% complete.


    Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios.

    Any help would be appreciated.
      My ComputerSystem Spec
  2.    08 Sep 2015 #2
    Join Date : Oct 2014
    Posts : 80
    W8.1 x64

    Have you performed clean install after the upgrade? It's highly recommended, because there have been known problems when upgrading to W10.
      My ComputerSystem Spec
  3.    18 Nov 2015 #3
    Join Date : Oct 2015
    Posts : 21
    WIndows 10

    I have exactly the same problem. Can't start the Windows Search service.

    As for the sfc /scannow error I can advise you to try running: dism /online /cleanup-image /restorehealth
      My ComputerSystem Spec
  4.    11 Dec 2015 #4
    Join Date : Oct 2015
    Posts : 21
    WIndows 10

    I managed to run the Windows Search service.
    I had to delete the Key RebuildIndex and change value of key SetupCompletedSuccessfully to 1.

    Click image for larger version. 

Name:	Registry.png 
Views:	7 
Size:	46.9 KB 
ID:	53163

    Now that the search service works I have another problem. The indexing is not working:

    Click image for larger version. 

Name:	Indexing.png 
Views:	62 
Size:	14.5 KB 
ID:	53164

    In Advanced options the Index Location is blank and the button Select New is grayed out.

    Click image for larger version. 

Name:	Location.png 
Views:	63 
Size:	9.0 KB 
ID:	53166

    When I run the troubleshooter I get : Incorrect permissions on Windows Search directories -- Not fixed

    Click image for larger version. 

Name:	Troubleshooter.png 
Views:	63 
Size:	10.5 KB 
ID:	53168

    The owner of folders C:\Program Data\Microsoft\Search and C:\Program Data\Microsoft\Search\Data is SYSTEM. Administrator and my user name are added with Full Control.
    What could be the problem?
      My ComputerSystem Spec
  5.    09 Jan 2016 #5
    Join Date : Jan 2016
    Posts : 1
    Windows 10

    Same problem


    Quote Originally Posted by zdzdz View Post
    I managed to run the Windows Search service.
    I had to delete the Key RebuildIndex and change value of key SetupCompletedSuccessfully to 1.

    Click image for larger version. 

Name:	Registry.png 
Views:	7 
Size:	46.9 KB 
ID:	53163

    Now that the search service works I have another problem. The indexing is not working:

    Click image for larger version. 

Name:	Indexing.png 
Views:	62 
Size:	14.5 KB 
ID:	53164

    In Advanced options the Index Location is blank and the button Select New is grayed out.

    Click image for larger version. 

Name:	Location.png 
Views:	63 
Size:	9.0 KB 
ID:	53166

    When I run the troubleshooter I get : Incorrect permissions on Windows Search directories -- Not fixed

    Click image for larger version. 

Name:	Troubleshooter.png 
Views:	63 
Size:	10.5 KB 
ID:	53168

    The owner of folders C:\Program Data\Microsoft\Search and C:\Program Data\Microsoft\Search\Data is SYSTEM. Administrator and my user name are added with Full Control.
    What could be the problem?
    Have exactly the same problem. Have been trying for months to fix this without success. Will be interested to see if you are able to find a solution.
      My ComputerSystem Spec
  6.    09 Jan 2016 #6
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,108
    Win 10 Pro (1703)

    Hi sirsurfer, zdzdz also posted here:
    Windows Search and Indexing Broken - Windows 10 Forums

    See if anything helps and post back as necessary.
      My ComputerSystem Spec
  7.    09 Jan 2016 #7
    Join Date : Oct 2015
    Posts : 21
    WIndows 10

    Actually I managed to fix the indexing problem, but I got even major problem.

    I made a different thread just for my case: Windows Search and Indexing Broken - Windows 10 Forums

    It appears the root of my problem was wrong security permissions on my drive c:
    Administrator was missing from user groups and I had some unknown accounts.
    That's why indexer couldn't access it's default folder and therefore all other problems came from this.

    I did something very stupid. I tried to add Administrator by hand and apply to all subfolders and files. Then stopped it halfway. That was my mistake.

    Then I found a free software called Permissions Time Machine. It's a great program that fixes permissions. There is an option to restore the default permissions. I chose to fix permissions for the whole drive c: It took me 10 hours.
    Click image for larger version. 

Name:	permissions.png 
Views:	8 
Size:	25.8 KB 
ID:	57821

    As a result the permissions were fixed. Indexing was working. But because of my mistake earlier my start menu and cortana got ruined. They didn't work any more. So I did a clean install of Windows.

    So I strongly recommend you do a full backup before you try to do something. I don't know if the problem on your system is the same, but it is probably related to wrong permissions.
      My ComputerSystem Spec
  8.    09 Jan 2016 #8
    Join Date : Sep 2014
    Posts : 236
    7, 10TP

    Interesting. One of the first things I do with Windows is to turn off indexing and Windows Search. To each it's own, I guess.
      My ComputerSystem Spec
  9.    09 Jan 2016 #9
    Join Date : Aug 2015
    Posts : 369
    Windows 10 Pro

    Quote Originally Posted by unifex View Post
    Interesting. One of the first things I do with Windows is to turn off indexing and Windows Search. To each it's own, I guess.
    Yes, that's what I used to do in pre-Windows 10 versions of the system, when search was a fairly isolated and independent feature.

    But in Windows 10 it became integrated much tighter into the system. Disabling indexing and search will result in "dead" search fields in such places as Settings window. Even if you never use the Search field there, it is still rather unpleasant to see it not working properly.
      My ComputerSystem Spec
  10.    09 Jan 2016 #10
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,108
    Win 10 Pro (1703)

    It also directly affects Cortana's 'My Stuff' search, which seems limited to what's indexed - not that I'd ever actually admit to using it..
      My ComputerSystem Spec

 


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