Windows 10 bugs

Kari said:

Absolutely no issues with any of the Office Preview apps, none of them are down, all available in Beta Store, all functioning perfectly.

The highlighted part in above quote suggests you were in the wrong store. Office Preview Apps are only available in Beta Store, which has not a single of Microsoft's Solitaire games. If you downloaded a Microsoft Solitaire which did not work, you were not in Beta Store. If you downloaded a third party Solitaire game from Beta Store and it did not work, it has naturally nothing to do with some Microsoft apps possibly not working.

I haven't a clue as to how I could possibly get in the wrong store, since that's the only one on this computer, which is marked Store (beta). Unless clicking on that tile takes me to another store, then logic tells me I'm in the Beta Store.

There is nothing installed on this laptop except Windows 10, Build 9926, the Office preview in question (does not work) Solitaire HD (works) Mahjong Solitaire (works), MS Solitaire Collection (does not work), Spider Solitaire (does not work), and my Office 365 subscription (which works fine).

I do not download from third party vendors unless I go to their official site. I download Irfanview from its official site (haven't downloaded in aeons), In fact, I download very few apps, since my needs are simple. Since Solitaire is the only "game" I play, the Store (Beta) should be sufficient for these simple games.

If you downloaded a third party Solitaire game from Beta Store and it did not work, it has naturally nothing to do with some Microsoft apps possibly not working.

Strangely, I get exactly the same error as I get with every other app that fails; "Check the Windows Store for more info about MS Solitaire Collection". Of course the name of the app replaces "MS . . .

I checked this morning and still have the same errors.

Kari said:

Absolutely no issues with any of the Office Preview apps, none of them are down, all available in Beta Store, all functioning perfectly.

Attachment 13704

The highlighted part in above quote suggests you were in the wrong store. Office Preview Apps are only available in Beta Store, which has not a single of Microsoft's Solitaire games. If you downloaded a Microsoft Solitaire which did not work, you were not in Beta Store. If you downloaded a third party Solitaire game from Beta Store and it did not work, it has naturally nothing to do with some Microsoft apps possibly not working.

briandevlin said:

Using silverlight on sky go it says silverlight needs your permission, it doesn't but you can right click and run, it then works.

hhhhMMMMMMMMMMM! interesting. . .main works in VMWare 11.1 VM on an intel machine.

Kari said:

The highlighted part in above quote suggests you were in the wrong store. Office Preview Apps are only available in Beta Store, which has not a single of Microsoft's Solitaire games. If you downloaded a Microsoft Solitaire which did not work, you were not in Beta Store.

Not so:

Attachment 13728

But I have no idea if it will run if downloaded from that source. I downloaded from the Standard "Store".


But if I understand Wynona, the Word App was downloaded but would not open (with the message). I had the same experience. I had previously installed it and used it. I tried cleaning it out, uninstalling , and deleting from the registry, with no success. A new Windows 10 installation did the trick, however. I cannot find where the info is being held.
One addition I had, as well as the message, was that I need to have 365 installed to be able to run Word.

davehc said:

Not so:

But I have no idea if it will run if downloaded from that source. I downloaded from the Standard "Store".

But if I understand Wynona, the Word App was downloaded but would not open (with the message). I had the same experience. I had previously installed it and used it. I tried cleaning it out, uninstalling , and deleting from the registry, with no success. A new Windows 10 installation did the trick, however. I cannot find where the info is being held.
One addition I had, as well as the message, was that I need to have 365 installed to be able to run Word.

You are right Dave; I have downloaded two single solitaire games from the Store (Beta). I downloaded a Klondike lookalike and a Mahjong single, both of which work. Go figure.

I downloaded all of the Office apps when they first came out and all worked at that time. Every one opened and I never got any of the messages I'm getting now.

I haven't uninstalled or deleted from the registry, but since you have, I won't go there. :) Just call me a coward.

Since I already have my Office 365 subscription running on Windows 10, I haven't seen that message, but for what it's worth, if that's the case (must have O365) then they're pretty much useless for the general populace. Why subscribe to a full-blown Office when you can have everything you need in the built-in (probably crippled to some extent) Office apps.

Kari said:

I only suggested you might have been using the wrong store. Both the "real" Windows Store and Store (Beta) are present and available by default in Windows 10 Build 9926 and as you mentioned that you noticed Solitaire while in store and also it did not work when downloaded, my conclusion was both oblivious and only possible:

• If you downloaded a Microsoft solitaire game, you were most definitely in the wrong store because the Store Beta has not a single Microsoft Solitaire available, they are all from third party software makers.
• If the Solitaire game was indeed from Store Beta, it must be a third party product and therefore it working or not really has nothing to do with some Microsoft apps working or not.

That's all I suggested.

The Office Preview apps are available in Store (Beta) and are working just fine, as they have been all the time. The apps are most definitely not "down". I recommend you take a look at these tutorials:

• Apps and Tiles Not Working or Responding: Fix in Windows 8 (this tutorial works also for Win 10)
• Apps - Re-register in Windows 8 and 10 - Windows 10 Forums

Kari, I'm not trying to be argumentative. I'm trying to get to the bottom of this. Right now, there are those of us who seem to have had problems with the Store (Beta). From that I can draw two conclusions; (1) There is definitely something wrong with the Store (Beta) for some folks. (2) Not everyone has a problem with the Store (Beta). Remember the Windows 8.1 Sleep Problem?

If you downloaded a Microsoft solitaire game, you were most definitely in the wrong store because the Store Beta has not a single Microsoft Solitaire available, they are all from third party software makers.

For clarification purposes only, I only said Solitaire; however, what I downloaded was MS Solitaire Collection. And yes, I know I was in the Store (Beta) because I had just attempted to reinstall the Windows 10 Office Preview apps. Further, for clarification purposes, until you told me this morning, I was not aware that the regular Store was available to me. I don't understand why there should be a difference between MS apps and third party apps. They should all work when downloaded and installed, right?

Bottom line is that I was in the Store (Beta) which, to me, now makes more sense. With the exception of the New Spider Solitaire which gives the same results but also reports that it needs to be repaired, all the apps that don't work are Microsoft apps.

I will check out your links to see if they will help. Thanks.