Windows 7 upgraded to 10 now stopped booting

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  1. Ian J
    Posts : 45
    Windows 7 Upgraded to Windows 10
       New #1

    Windows 7 upgraded to 10 now stopped booting


    Sorry I can't add my Windows Version Number as the machine won't boot.

    After many happy years using the same PC on Windows 7 (up to a few weeks ago) I finally did the free upgrade to Windows 10 and things went downhill from then on.

    The machine finally packed up booting earlier this week and now I’m lost without it.

    I get to the repair windows screen but it cannot repair the startup.

    I took the SSD out of the machine and used a SATA to USB adaptor to copy the files from it (just drag & drop) but I would really like to get the PC booting again.

    Any help greatly appreciated.
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  3. Megahertz
    Posts : 6,856
    Windows 11 Pro - Windows 7 HP - Lubuntu
       New #2

    Ian J said:

    I took the SSD out of the machine and used a SATA to USB adaptor to copy the files from it (just drag & drop) but I would really like to get the PC booting again.
    Normally it is easy to fix
    Now that you have the SSD on a case and plugged on another computer:
    1) Open a CMD window as administrator and type:
    chkdsk c: /f If it ask to un mount the drive = yes

    2) please post a whole window Disk Manager image of ALL your drives. Don't forget to expand the columns so we can read them. How to Post a Screenshot of Disk Management
    If you have a MiniTool or AOMEI Partition use it instead or Windows disk manager.
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  4. Samuria
    Posts : 8,315
    windows 10
       New #3

    How far does it get any error message
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  6. spunk
    Posts : 5,001
    Windows 11 Pro 64 Bit 22H2
       New #4

    When you get the Troubleshooting Menu, if Startup Repair fails, you have other options. You can go to the Command Prompt and type bootrec /rebuildbcd and press Enter.
    If you created a bootable USB flash drive from the Windows 10 1SO image using the Media Creation Tool, you can boot off of that. To access the Command Prompt, Worse case scenario is you can do a Clean Install of Windows 10 Deleting the Windows 7 partitions.
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  7. dalchina
    Posts : 44,108
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #5

    As the disk may be old, and no history given that might account for failure, run a quick SMART check on your disk.. get a copy of Crystal Diskinfo (free) - instant result on its GUI.


    Just a note:
    Sorry I can't add my Windows Version Number as the machine won't boot.
    As you can access files on your disk, an approximate way is to simply examine the properties of e.g. explorer.exe

    Example:
    Windows 7 upgraded to 10 now stopped booting-1.jpg
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  8. Ian J
    Posts : 45
    Windows 7 Upgraded to Windows 10
    Thread Starter
       New #6

    Samuria said:
    How far does it get any error message
    I get to the blue recovery screen after it tries to boot but whatever option I pick fails.

    - - - Updated - - -

    Megahertz said:
    Normally it is easy to fix
    Now that you have the SSD on a case and plugged on another computer:
    please post a whole window Disk Manager image
    As requested.Windows 7 upgraded to 10 now stopped booting-disk-manager-screengrab.png

    - - - Updated - - -

    spunk said:
    When you get the Troubleshooting Menu, if Startup Repair fails, you have other options. You can go to the Command Prompt and type bootrec /rebuildbcd and press Enter.
    Tried that still no joy.

    - - - Updated - - -

    dalchina said:
    As the disk may be old, and no history given that might account for failure, run a quick SMART check on your disk.. get a copy of Crystal Diskinfo (free) - instant result on its GUI.

    Just a note:

    As you can access files on your disk, an approximate way is to simply examine the properties of e.g. explorer.exe
    Windows 7 upgraded to 10 now stopped booting-explorer-version.png

    - - - Updated - - -

    Windows 7 upgraded to 10 now stopped booting-crystaldiskinfo_20230803213748.png
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  9. dalchina
    Posts : 44,108
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #7

    Try creating Macrium Reflect's boot disk on another PC. (Install MR, run it, then use the option available to create the boot disk).

    Put your SSD back in the original PC, and boot that from MR's boot disk.

    MR's boot disk has a useful 'Fix boot' feature.

    Try that, capture any report and post the result.

    Use Macrium Reflect Rescue Media to Fix Windows Boot Issues
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  10. Ian J
    Posts : 45
    Windows 7 Upgraded to Windows 10
    Thread Starter
       New #8

    dalchina said:
    Try creating Macrium Reflect's boot disk on another PC. (Install MR, run it, then use the option available to create the boot disk).

    Put your SSD back in the original PC, and boot that from MR's boot disk.

    MR's boot disk has a useful 'Fix boot' feature.

    Try that, capture any report and post the result.
    Just creating a boot USB now.
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  12. Samuria
    Posts : 8,315
    windows 10
       New #9

    Just try pulling the power on the second disk does it boot ok then as it set as active so if bios isnt set correct to uefi it may try booting the wrong drive
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  13. Ian J
    Posts : 45
    Windows 7 Upgraded to Windows 10
    Thread Starter
       New #10

    Samuria said:
    Just try pulling the power on the second disk does it boot ok then as it set as active so if bios isnt set correct to uefi it may try booting the wrong drive
    The other drives in the desktop are 2x WD in a raid 1 & 2x Optical drives.

    While I'm having this issue I've disconnected everything but the SSD.

    - - - Updated - - -

    I ran the Macrium Reflect's boot disk and selected repair boot.

    After the reboot I got the following message:

    Inaccessible Boot Device

    I checked the BIOS and the Samsung was the main boot device (I pulled the USB stick at reboot)

    The Samsung is connected to a Marvell 9128 controller that can operate in AHCI or IDE mode, this was always set as AHCI in Windows 7 could that be the issue? I've checked though and it is set as AHCI.
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